Is Four Seasons a good company to work for?

Four Seasons has an overall rating of 3.8 out of 5, based on over 4,237 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 67% of employees would recommend working at Four Seasons to a friend and 60% have a positive outlook for the business. The best reviews about Four Seasons have been left by employees working as Licensed Massage Therapist , Intern and Pool Server .

Does Four Seasons pay their employees well?

According to anonymously submitted Glassdoor reviews, Four Seasons employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Four Seasons. This rating has been stable over the past 12 months.

How satisfied are employees working at Four Seasons?

67% of Four Seasons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Four Seasons 3.2 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Four Seasons?

Server (104) , Server/Waiter (75) , Front Desk Agent (67) , Bartender (61) , Hostess (60) , Manager (58) , Front Desk Receptionist (56) , Intern (53) , Reservations Agent (48) , Assistant Manager (45) , Sales Manager (43) , Concierge (42) , Banquet Server (40) , Server Assistant (29) , Supervisor (28)

What are the pros of working at Four Seasons according to real employee reviews?

"The benefits for working at four seasons are great in that you get free and discounted rooms" ((in 450 reviews)); "Great people to work with and interesting projects to work on." ((in 179 reviews)); "Great culture of respect and history of empowering “line level” employees to be able to anticipate guests needs and respond to any issues" ((in 153 reviews)); "Great training; Can lead to better jobs" ((in 65 reviews)); "Great team to work with." ((in 65 reviews))

What are the cons of working at Four Seasons according to real employee reviews?

"Management is poor and unintelligent." ((in 203 reviews)); "Long hours and the demands of the guests (like any other job in management!)" ((in 166 reviews)); "working as management at FD is long hours and no work life balance" ((in 134 reviews)); "Hotel industry in general is tough and low in salary" ((in 89 reviews)); "Bad managers not so great at times" ((in 76 reviews))

What are employees saying about Four Seasons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Four Seasons layoffs and their outlook for job security at Four Seasons in 2026.

What are the top reviewed Four Seasons locations?

Los Angeles , Orlando , Boston , Denver , Chicago , Austin , New York , Dallas , Miami , Baltimore , Beverly Hills , Philadelphia , Washington , Jackson Hole , Houston , Saint Louis , Seattle , Scottsdale , Atlanta , Las Vegas , San Francisco , Westlake Village , Vail , Santa Barbara , Kailua Kona , Palo Alto , Kapolei , Carlsbad , Palm Beach , Wailea

Four Seasons reviews

3.8

67% would recommend to a friend

(3,467 total reviews)

Alejandro Reynal

85% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,467 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews

3.0

Oct 7, 2017

IT Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free lunch, good benefits, exotic locations.

Cons

Exotic locations where you are working are super expensive to live in so be prepared to spend the majority of your salary for living expenses. Long hours and lots of line-staff turnover. Learning and Development is usually 1 person for 1,000 employees or worse yet you'll get a 3rd party motivational speaker or occupational trainer which really doesn't work... managers are usually too busy for individual training of line-staff - and sometimes come from other departments so the line-staff ends up training them when they take a new role.

Four Seasons Response

8y

Thank you for taking the time to provide your invaluable perspective on working with us. We have taken all your suggestions seriously and we will continue to discuss the ways in which we can improve the employee experience, particularly as it relates to scheduling, training and balancing work and personal life. Wishing you all the very best, Alexandra Four Seasons Hotels and Resorts

2.0

Oct 7, 2017

A job is better than no job, I guess

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

At a property level, most managers/department heads are willing to roll their sleeves up and help each other out, in ways I've never seen at other hotels. Line staff is friendly and will bend over backwards once they know you've got their back. Lunch was provided at my property and it was pretty good. Benefits were decent. Opportunities to task force were plenty, a great way to see other parts of the world

Cons

Executive committee is extremely out of touch, leaving everyone under them burnt out. Told to "do your best" yet it never seems good enough. Efforts put forth by EC to show appreciation are better than nothing but often feel like lame high school parties. Priorities are poorly managed. EC will make a big fuss about a guest's room service order being messed up (understandable, it's the Four Seasons after all) but will not place any emphasis on larger issues (personnel, supplies, etc.) that no one in management has time to take care of because they're chasing their tails with the little things. Salary is OK but considering the hours put in, it's a pay cut compared to comparable positions elsewhere. You have to know someone to be able to use your comp nights.

Four Seasons Response

8y

Thanks for sharing your experience working with us – we agree that the teamwork between employees is a very special part of working for Four Seasons. Staff meals are also pretty terrific! We are grateful for you taking the time to share some of the ways we can do better, particularly employee appreciation activities as well as overall staffing and management. We take your feedback seriously and will continue to look for ways to improve. Wishing you all the very best, Alexandra Four Seasons Hotels and Resorts

5.0

Sep 14, 2017

Bellman

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, made good money if you worked hard for it.

Cons

Sometimes the hours you worked were unfavorable, but that's the hospitality industry in a nutshell.

Viewing 325 - 327 of 3,467 Reviews

Top companies for "Compensation and Benefits" near you

Marriott International

3.6★Compensation & Benefits

Hilton

3.6★Compensation & Benefits

Hyatt

3.8★Compensation & Benefits

IHG Hotels and Resorts

3.6★Compensation & Benefits

Jobs at Four Seasons

Valet Laundry Attendant

Housekeeping House Attendant

Front Desk Receptionist

Four Seasons

Four Seasons reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

IT Manager

A job is better than no job, I guess

Bellman

Top companies for "Compensation and Benefits" near you

Jobs at Four Seasons