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Fox Restaurant Concepts

Engaged Employer

Fox Restaurant Concepts reviews

4.2

81% would recommend to a friend

(508 total reviews)
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Sam Fox

88% approve of CEO

75% positive business outlook

Fox Restaurant Concepts has an employee rating of 4.2 out of 5 stars, based on 508 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fox Restaurant Concepts employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

508 reviews
2.0
Jun 5, 2018

swimming upstream

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High standards, ability to always say yes to the guest

Cons

Daily operations are all over the place, nothing is structured and organized. Communication and productivity suffer daily due to the amount of managers and chefs, there too many bosses and not enough leaders. Also the hiring process is way too image conscious, cannot hire qualified applicants because of their appearance. A regional director even told me once she won’t hire girls who take selfies and that she preferred to hire and promote men over women. Also as managers start to move up, they are less accountable for their own job. Communication is lacking all around and the “standards” change daily based on convenience and who’s there. The corporate office asks newly hired managers to fill out a Glassdoor review upon completion of new hire orientation, when everyone is pumped up and full of hope, thus skewing all of these reviews... ask them again to do a review upon exiting the company and then see what the real results are.

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Fox Restaurant Concepts Response
8y
Hello - we hear you and we are listening. Every day we try to do better than yesterday and from your point of view we have a lot of work to do.
1.0
Mar 24, 2018

Management

Recommend
CEO approval
Business Outlook

Pros

Lot of hours available in fall season

Cons

Management will schedule you last minute to pick up shifts and if you’re not available you will get fired. Did everything I could for some of their restaurants and help increase their sales through Open Table but was never rewarded. Got less shifts, but got the opportunity to work at other concepts. Other concepts did not appreciate that I got that opportunity so they flushed me out. I was treated unfairly although I worked very hard & it was never addressed although known. Do not work for this company. They will drain your energy and then move on to the next

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Fox Restaurant Concepts Response
8y
Our people are our greatest asset. From what I read we didn't do right by you. Sounds like there is more here to hear about. Please contact our home office anytime.
1.0
Nov 3, 2017

Very disappointing

Recommend
CEO approval
Business Outlook

Pros

There isn’t a standard uniform. You get a 35% discount at all Fox Concept restaurants. The wine, beer, and liquor classes teach crucial material.

Cons

Scheduling is extremely inconsistent. Was told by management that scheduling was going to be given a month ahead of time when in reality it was given less than 48 hours before the scheduled week started. Shift swaps that were approved by both employees and management weren’t honored on a consistent basis. Going in for a scheduled shift could mean being forced to stay for not only your scheduled shift but also an entire shift you were not scheduled to work (without a break). There wasn’t a designated area for employee waters which would have been great considering most of the employees were working 12+ hour shifts in indoor/outdoor restaurant with no breaks. Was told by management that “it was company policy to redistribute tip money amongst other workers if you don’t go in to get it within 3 weeks.” Which leads me to believe that this company doesn’t care about lawful handling of employees’ money as long as the company is hitting their sales mark.

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Fox Restaurant Concepts Response
8y
Hello - we hear you. This review was passed along to our Director of Operations for immediate store follow up. We are listening and addressing.
Viewing 16 - 18 of 508 Reviews

Glassdoor has 514 Fox Restaurant Concepts reviews submitted anonymously by Fox Restaurant Concepts employees. Read employee reviews and ratings on Glassdoor to decide if Fox Restaurant Concepts is right for you.