FreedomPay reviews

3.1

57% would recommend to a friend

(106 total reviews)

78% positive business outlook

FreedomPay has an employee rating of 3.1 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FreedomPay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

106 reviews
5.0
May 2, 2017

Fast Paced High-Tech Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Truly industry leading technology, solutions, and implementations. FreedomPay provides a full range of technology/solutions from embedded programs on devices, SDK's, custom integrations, web services, proxies, all the way to state of the art web applications and mobile components. Mostly Microsoft stack, but includes C, C++, Android and iOS development. Latest Visual Studio, .Net, SQL versions. Cool continuous integration movement, heavy investment in automated testing with custom frameworks and various tools. Many folks will work directly with the many Fortune 100 clients and their engineers on many complex integrations and solution challenges. Over the last 2-3 years the management has changed for the better, culture has changed, company has doubled in size, and the teams are very collaborative, with top talent. The company's growth is crazy and will continue as it expands throughout the U.S. and internationally. FreedomPay is careful with who they hire to ensure a strong entrepreneur type culture, talented teammates, and a strong aptitude fit. While it's hard work (always more work than we can do) it's very rewarding. Pay is well above average including a commission sharing pool, incentives, catered lunches, giveaways, etc. Benefits are strong, two health plans to choose from, one with a low deductible and an HSA plan with company contributions. Company is investing heavily into moving to a premier office building in downtown Philly with tons of perks. Company has a great business plan with partner reselling, sticky integrations, and always expanding the service offerings. FreedomPay is crushing the competition.

Cons

With strong growth comes growing pains. This includes process changes, organization build out with role clarity changes, communication streamlining, etc. Fast paced high energy environment may not work for everyone. Always more work than can do in a day, but this is a good problem to have. Most folks put in 45-50 hours consistently to ensure speed to market and we hit deadlines. Always tons to learn so people must have a strong aptitude, very detail oriented, self driven, and can juggle multiple things simultaneously and be comfortable in that space. If you are not a fit, you won't last long as FreedomPay is a very driven company with no time for complacency.

5.0
Mar 16, 2017

Industry Leader

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great, friendly people, interesting work, industry leading comapny

Cons

some long hours, high pressure at times

3.0
Jun 16, 2016

FreedomPay Job Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is experiencing a lot of significant growth and opportunity. For the most part, there is a friendly camaraderie amongst the employees. The company is seeing success, and is a leader in the Card Processing Industry. The lunch is catered every day with no charge to the employees. The break room provides a nice coffee machine, as well as tea, fruit, fresh water, and often other employee bought or made bagels, donuts, or baked goods. Some employees have the flexibility to sometimes work from home, or adjust their hours to cater to their children's schedules. Management and Employees have been recently putting in efforts to make the company better. The organizing of social events has recently been occurring (Run Club, Basketball team, bi weekly happy hour, almost quarterly company party or event). The office is located in a very nice, safe, and wealthy area. The train station is a short walk away from the office for city commuting convenience. The culture is becoming increasingly diverse. The excitement in growth and success includes product installation at the Superbowl, NBA Finals, etc.

Cons

The office and culture is very face paced. Sometimes you may have to handle issues on the weekends or at night when the office closes. There is so much information and complexities to the industry, where the company does not do a proper and thorough job training the new hires on all of this. There is a lot of sink or swim, inevitable to fail the first few times, type of learning and experience. Some positions have a very difficult time finding any work life balance. The company hurts when certain individuals take time off. Many positions need other people to help support or fill in. The Salary and Incentives framework for some positions isn't the best (management tries to get the most out of the workers for the cheapest price). There tends to be a little intimidation and disconnect with management and employees at times. I know some employees who haven't even had conversations or formal introductions with the CEO or CTO. There is a negative stigma based on past incidences where employees may feel paranoia of being fired or being influenced to be fired or resign (possible alliance or collusion behind others awareness). Since the company is private, there sometimes is a lot of stuff that happens that HR does not enforce and alleviate (Cursing, yelling, inappropriate discussion, inappropriate phone or electronic communication, improper employee treatment). The fast paced culture creates acceptance of things like: since lunch is catered in the office, we should eat back at our desks and keep working; lunch breaks are rarely ever taken. Positive reinforcement and mentoring can be improved. Sometimes the amount of criticism makes the positives go unnoticed. Employees tend to be given unreal expectations at times, and if these expectations are not met, there tends to criticism and repercussion. The fast paced, sink or swim, chaotic, fire drill environment can be extremely stressful and mentally draining.

Viewing 97 - 99 of 106 Reviews

Glassdoor has 108 FreedomPay reviews submitted anonymously by FreedomPay employees. Read employee reviews and ratings on Glassdoor to decide if FreedomPay is right for you.