Frontier Airlines reviews

I am no longer an employee which is telling of my experience. I’m not able to pinpoint where it originated but there was a palpable anxious energy and fear within the department. Maybe it was the general cutthroat ‘zero-sum game’ environment of the commercial airline industry. Staying past midnight to complete a rigorous request was simply seen as ‘doing your job’, while any mistake (no matter how immaterial) was unacceptable. There was also an overbearing level of micromanagement. Often my director would tell me to send an email to another department’s VP, but I had to send a draft to the same director first for their editing and approval. The “cover your butt” mentality was toxic, deliberately teeing up emails to others within the company to receive their response in writing with the intent of assigning future blame in the event of a negative outcome. In retrospect my time with Frontier was analogous to a failed relationship where I walked away more experienced, more mature, more aware of the future I desired, and looking back on the chapter as a valuable learning experience.

If you are considering a job offer from Frontier please read this review very carefully before accepting the offer. The work environment at Frontier is very difficult, but there might be some people who thrive in this type of environment. The number one problem is the culture and leadership of the company. Over the last two years 75% of the Directors and above have left the company. It appears that the leadership’s goal is to drive performance of all employees through fear of losing their job! In my time at Frontier I interacted with people from every department and a week didn’t go by where someone didn’t mention the possibility of getting fired. This is especially dangerous when everyone is expected to do more with less resources and people. No matter what department you work in, expect to work long hours with very little recognition. In addition, the leadership team is very confrontational with employees of all levels. If you aren’t use to getting yelled at, then Frontier isn’t the place for you. Another, difficult thing about working for Frontier is the company’s reputation is well known in the Denver area. When you tell people, you work at Frontier they give you the same look that someone gives you when you tell them your dog just died. At first you try to stick up for the company but after a couple of months you get used to nodding your head and listening to them complain about how Frontier mistreated them. This, combined with terrible pay and benefits make hiring at Frontier very hard. It is sad to think about how many great employees Frontier misses out on, when they found out about the joke of a PTO policy!