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Girl Scouts USA

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Girl Scouts USA reviews

2.9

40% would recommend to a friend

(1,458 total reviews)

Sylvia Acevedo

73% approve of CEO

29% positive business outlook

Girl Scouts USA has an employee rating of 2.9 out of 5 stars, based on 1,458 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Girl Scouts USA employee rating is 22% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Jun 10, 2015

Don't Believe the Hype

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Instead of being broke, you receive a paycheck every two weeks.

Cons

1. There was a blatant lack of training and direction for employees. People around the office joked that "I've been here for 3 years now and I'm still not sure what I'm supposed to do". I was frequently told I just have to figure things out on my own. 2. There was no introduction to Girl Scouts or the way they do things. I was escorted to a dirty, jam packed office (it had become a make-shift storage room since the previous person left and no one bothered to clean it out before I arrived) and left to "do my job". 3. When you didn't do your job correctly (despite receiving ZERO direction or a breakdown of how to do things) you get fussed at instead of helped. Supervisors took no criticism and instead blamed you for not figuring it out…0_o 4. IT'S ALL A FACADE! The programs the girls participate in are nothing more than Pinterest ideas with Walmart supplies. Other departments are too stressed to administer quality programs and the girls can come buy what ever patch/badge they want from the office. 5. The "awards" are an absolute joke. No one follows the guidelines and girls who turn in broken sentences, horrid grammar, and elementary projects are given the highest Girl Scout honor (the Gold Award). Employees would rather give out awards than deal with parent backlash despite their daughter's lack of effort. 6. There's no opportunities for advancement. Everyone is on the same level outside of the CEO & COO. 7. HORRIBLE work life balance. You basically work EVERY weekend. 8. In a 2 month span the CEO was fired, the CFO "retired"…, the head of HR "retired"…, the development director took another position, and then the COO was let go as well. There's no upper level management because the all (except those who were fired) secretly disliked their jobs. 9. The board of directors are a bunch of bullies. RUN! RUN FAR AWAY!

1.0
Nov 18, 2021
Recommend
CEO approval
Business Outlook

Pros

You get to bond with other BIPOC staff through the trauma of the organization. Some staff are really here to try to do the work and do the best for the community and members. The work is good, there's just too much of it for each person. There's also the bonding over the hustle culture, which in the short term feels good, but in the long run is mentally draining and exhausting.

Cons

I worked for the Girl Scouts of Minnesota and Wisconsin River Valleys Council, whom doesn't have their own Glassdoor account for me to actually write a review on, which could be telling already, but I will be speaking on my experience specific to that council. There is a very hierarchical and white supremacy culture at GSRV. As a BIPOC staff member, we are tokenized for the diversity that we bring, but don't actually get listened to all that often. There are micro-aggressions weekly, though they pride themselves in DEI work and being anti-racist. GSRV is another non-profit organization that just slaps that label on without doing the work from within. Programs for Girl Scouts of color are very other'd, and although that may be a good thing in some ways, they don't end up getting the same opportunities (scholarships, awards, etc). Just to give you a timeline, the next three incidents all happened within five months of each other. A seasonal Director exempt position opportunity came up within the organization, and "leadership" asked if I was interested. I was a little skeptical as it was going to be a huge jump in life transitions, but I was interested and told them that I wanted to know more information. After weeks of meetings to learn more about the position--remember, a seasonal DIRECTOR position--it was offered to me at only ~<41k (prorated for that season, then back to program coordinator salary). That's only a $3K jump from my ~<38K as a non-exempt Program Coordinator!! I asked for more, since I would be working a lot more hours, and would be in charge of paid staff members in the offered position. In return, I was asked what my qualifications were for the position to be asking for a higher salary (they offered it to me?!). "Leadership" also then clarified that it was a seasonal Associate Director position.. I declined, obviously, due to feeling disrespected from the offer. When I did so, I was gaslit and blamed for the possibility of having to cancel programs if the position didn't fill. This severed my work relationships with "leadership," which left me uncomfortable since they managed me! When trying to resolve this incident, "leadership" suggested that I had more 1-1 check ins with her to rekindle the relationship. I declined and demanded there be actual change before I could start to rekindle anything. HR was reviewing everyone's salaries, and bumped everyone up to a certain percentage due to inflation, depending on their position's tiers. During this process, staff members realized that people who had been working here for 4+ years, were making the same (some, less), than people who had only been here a year. All the while, new job listings and new employees coming in, were started at the same amount that current employees were at, not minding the 1-4+ years of experiences in our positions. We pushed back, but nothing was done about this. We also wanted clarification on what caused the positions to be put in specific tiers, as some of us felt like our positions required a lot more work than others, but we were in the same tiers. We never got a clear answer from HR. My supervisor was also confused about this. I lost three people all within the span of three months, including my own father. Due to this, I had to take time off for bereavement for each death. Between these deaths, I was also encouraged to take PTO, to try to grieve and recharge. My supervisor was always encouraging, and told me to take it slow and do what I could at work. Even with that, I didn't feel 100%, so I decided to apply for FMLA. In the middle of the application process, HR and "leadership" (same "leadership" that offered me the seasonal director position) unexpectedly gave me a warning due to the high case load that I had. When asking them if they had considered what had happened in my life in the last three months, they said that they're not penalizing me for taking time off for bereavement or PTO, as that was my right, but they were penalizing me for my high case load. As if my time off didn't affect my case load... That is ultimately why I left Girl Scouts River Valleys, but I should've left a long time ago. Don't get me wrong, I loved the work, but on top of the usual non-profit culture of being overworked and underpaid, "leadership" did not lead, they demanded, gaslit, and blamed. While the employees at the forefront did the work, "leadership" got the credit. It's bad for the employees at the forefront, and especially bad for the BIPOC employees also having to bite our tongues and dwindle ourselves down to be palatable. So run, run as far away as you can. And yes, run by majority white women.

3.0
Aug 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Medical is fully paid by the company (you pay dental, vision)

Cons

No home/work-life balance Work every weekend You're no more than a number getter Management does not listen to anyone just tells you what to do Metal health is all talk to no action So many meetings you can not do your main job also Project teams never get anything done just talk about

Viewing 13 - 15 of 1,458 Reviews

Glassdoor has 1,657 Girl Scouts USA reviews submitted anonymously by Girl Scouts USA employees. Read employee reviews and ratings on Glassdoor to decide if Girl Scouts USA is right for you.