GoodRx reviews

- constant stress.No planning and strategy from management and leadership. Q3 2023 planning started in July and ended in September. Should I say more? - culture: very egocentric ignorant and unprofessional. I want to specifically highlight Benefits team and Data team leadership who are the champions in these. - benefits: One have to constantly guess how benefits work. Benefits team doesn't respond to questions. There's no up to date faq about the benefits and processes. There's no dedicated slack channel for such questions. Some random unorganized Dropbox folders with outdated information is not the way it should be working. Migration from one benefits provider to another is a nightmare. No clear guidelines or information on what to expect; - no commuter benefits (pre tax employee contribution doesn't count) even though company requires to work 2d/week from the office; - bad vision and dental benefits. They are part of medical and a lot of providers do not take them; - you know that company is going down when they switch to workday recruiting software instead of other much better alternatives and they put it as a big win; - you know that company is going down when they hire more VPs of "nothing" rather than professionals to do the job; - disorganized re-orgs happen here from time to time. Some teams are being renamed and thrown under different verticals each year. Silent layoffs happened in 2023 where one team was completely disbanded in a few rounds. - some people are being held here not for their experience or work results, but for their physical traits, since company is trying to look good on public by following the modern hiring and twitter trends. I do not know how these people got their job, because they definitely do not have enough skills to perform it, but they are constantly being kept or shuffled between the teams to keep some diversity or other statistics numbers in place; - Data team headcount distortion towards one national group is bothersome. No diversity here; - no outings or budgets for events or activities. At least almost none in data team. I've heard from ex co workers (who are still there after I left ) that they had onsite in the head office during Halloween and it was the cheapest possible dinner during the most improper time possible. Where all money go - no clue. - too many contractors. Like way too much. The problem is not in contractors though, but in the way the company treats them and they way they assign such resources. There are some teams that have no internal knowledge left since contractors come and go. - one sided performance review process. One cannot review her/his managers. No peer review. Peer feedback is optional and doesn't count as part of the performance review. Process is prone to discrimination and personal opinions of "so called leadership", rather than to be based on actual performance. - Santa Monica office is great. Great snacks selections. Barista on site. SF office: snacks selection is very limited; coffee is like in prison; fridge constantly doesn't have half and half or creamer for a coffee; restroom is overcrowded since it is shared with other companies; - monitors are from 2010 (chairs and tables good though) in both offices (sf and sm) . No way you can get a decent mouse or keyboard here, you have to deal with outdated and uncomfortable devices . Management or leadership doesn't care about employees well-being by being cheap and treating individual contributors as slaves - problems with licences: Not enough zoom licences , not enough ide licences (I had to wait 2 months before they approve since they used all their licence seats), constant cutting down on software we need to do our job (like datadog logging,.etc) - this is the first company in my experience which sells swag to their employees. They give you one T-shirt and hoody when you join, but after than no way they will never provide a new one. Recently they announced a big new swag collection or something and the only way to get it is to buy it. Really? So cheap and stingy. - rto requirements that do not make any sense since a lot of people are still remote. People have no one to work with (in person) in the office but they are still required to go to the office.

I don't have a long list of horrible things to say about GoodRx, because I've had a very positive experience at the company, for the most part. If I were writing this review in 2015, 2016, or even 2017, I'd be giving GoodRx 5-stars. But, fast forward to 2019 and the company/culture is headed in another direction. -It's becoming a culture built around fear of our newest PE "partner" Silver Lake. It's very easy to see just how much power they have when it comes to making key decisions. -Sr. Management really values a person's ability to "look and speak the part" instead of their ability to actually execute the components of their job. This is really "corporate management 101" and it's so disappointing to see it within GoodRx. -The "start-up" culture is 100% dead and gone. This is going to happen once a company reaches a certain point, but it's still disappointing. I think we were in a really unique position to control our own destiny and it’s just unfortunate that's no longer the case. This last point is the biggest reason for my rating… -Historically, it didn’t matter if you were a Senior VP or an Intern, you always felt valued and you knew your input was taken seriously. This is no longer the case, especially the first part about feeling valued. Lately it seems that only a select few individuals are making all decisions for certain areas within the company. Key people are being left out of conversations and then those same key people are blamed when things don't go as planned. This type of situation is so frustrating when it happens once but if it's happening over and over again, it can really grind a persons/teams morale down to nothing.