Guitar Center reviews

West Lake Village is the command center. It seems that the employee spotlight only focuses on the California stores and not enough recognition is given to the other stores in the lower 48 states. Anniversary gifts are in the form of Awardco, but the items you can order are too expensive for the first tier (5 years) of points. At least you get an enamel pin? Depending on your area, the local population can be really taxing and the staff certainly does not get paid enough to deal with the constant abuse. WLV doesn't seem to understand that all these new systems are unusable for the severely out of date computers. Definitely need a refresh. Pro Coverage seems to be the end-all-be-all since the company over-pays for inventory in the hopes that we make up for it on PC sales.

Literally no care for the individual here, this company has gone downhill. Fast. I worked there 10 years just for them to eliminate all full time positions along with health care in order to hit their impossible sales goals. I didn't even last a week in part time. Store managers are were completely useless, unless exploiting their workers. You would think you want people who are selling 100k of your merchandise a month for mere peanuts to be able to go to the doctor if they need to. Not here. The commission was weak, even at the top tier (Yes it's tiered you can make almost next to nothing too), which you needed to bend over backwards to please customers while maintaining the entire store. Management never made responsibility clear yet would be bothered if you didn't perform to their standards. You pretty much have to scam customers into buying an insurance even if they didn't need it. For example, you buy a harbringer speaker, it comes with a two year manufacturer warranty, you then have to sell a procoverage , guess who manufactured that speaker, ITS GUITAR CENTER. Then try to get them to get a store credit card. Imagine what a music store would be like to work at, that is not Guitar Center.