Is H&R Block a good company to work for as a Associate Team Lead?

Associate Team Lead professionals working at H&R Block have rated their employer with 3.6 out of 5 stars in 155 Glassdoor reviews. This is a lower than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Associate Team Lead Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Associate Team Lead interview questions at H&R Block .

Does H&R Block pay Associate Team Lead employees well?

Associate Team Lead professionals rate their compensation and benefits at H&R Block with 2.5 out of 5 stars based on 155 anonymously submitted employee reviews. This is 18.2% worse than the company average rating for salary and benefits. Find out more about Associate Team Lead salaries at H&R Block.

How happy are Associate Team Lead professionals working at H&R Block?

83% of Associate Team Lead employees at H&R Block would recommend their employer to a friend. This rating has increased by 12% in the past 12 months. Associate Team Lead professionals have also rated H&R Block with a 3.7 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.0 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (681) , Tax Professional (441) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (234) , Tax Specialist (204) , CSP - Client Service Professional (202) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (150) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (136) , Tax Consultant (124) , Office Manager (122) , Tax Analyst (91)

What are the pros of working at H&R Block according to real employee reviews?

"I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 475 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 437 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 424 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 205 reviews)); "Great coworkers and corporate kept you very in the know" ((in 191 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"Low pay and they don't like to work with you on the hours you prefer to work" ((in 867 reviews)); "Poor management and severely understaffed" ((in 253 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 250 reviews)); "Low salary and the grow expectations are limited." ((in 138 reviews)); "upper management does not care" ((in 82 reviews))

H&R Block Associate Team Lead reviews

3.6

83% would recommend to a friend

(155 total reviews)

Curtis Campbell

Not enough data to show CEO approval

43% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Team Lead employees have rated H&R Block with 3.6 out of 5 stars, based on 155 company reviews on Glassdoor. This indicates that most Associate Team Lead professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Associate Team Lead professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

155 reviews

4.0

Mar 13, 2023

A Hit or Miss

Associate team leader

Recommend

CEO approval

Business Outlook

Pros

Good pay, friendly atmosphere, good coworkers

Cons

The training isn’t that good so your pretty much lost majority of the time.

3.0

Feb 7, 2023

Mostly temporary employees December through middle of April

Associate team leader

Recommend

CEO approval

Business Outlook

Pros

Reasonable accommodation for available hours Fair pay Comfortable working facilities

Cons

Extremely busy offices Occasionally having to deal with unhappy clients Minimalist staffing resulting in heavy workload

3.0

Jan 30, 2023

Give it a try!

Associate team leader

Recommend

CEO approval

Business Outlook

Pros

You are given full time hours, you have to be inspire and coach your team, lead by example and give them their goals, when tax preparers are unhappy they will not show up and leave their clients hanging, make sure to become friendly with other locations so if you need additional help and they are available they will help, always be knowledgeable of whatever promo is available

Cons

Maybe responsible for 3 different locations, you can not chose your team, tax preparers can be immature, conflict among the preparers can happen if one or more of them is jot abiding by the rules, you report to the Team Lead, and must do several conference calls per week, if you’re not meeting your sales goals then they will apply pressure, dealing with difficult/irate customers

Viewing 73 - 75 of 155 Reviews

Jobs at H&R Block

Senior Software Engineer-Developer Experience Team (Hybrid/Kansas City, MO)

District Staffing Lead

H&R Block

H&R Block Associate Team Lead reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A Hit or Miss

Mostly temporary employees December through middle of April

Give it a try!

Jobs at H&R Block

H&R Block reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at H&R Block

H&R Block reviews FAQs