Is H&R Block a good company to work for as a Associate Team Lead?

Associate Team Lead professionals working at H&R Block have rated their employer with 3.6 out of 5 stars in 155 Glassdoor reviews. This is a lower than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Associate Team Lead Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Associate Team Lead interview questions at H&R Block .

Does H&R Block pay Associate Team Lead employees well?

Associate Team Lead professionals rate their compensation and benefits at H&R Block with 2.5 out of 5 stars based on 155 anonymously submitted employee reviews. This is 18.2% worse than the company average rating for salary and benefits. Find out more about Associate Team Lead salaries at H&R Block.

How happy are Associate Team Lead professionals working at H&R Block?

83% of Associate Team Lead employees at H&R Block would recommend their employer to a friend. This rating has increased by 12% in the past 12 months. Associate Team Lead professionals have also rated H&R Block with a 3.7 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.0 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (681) , Tax Professional (441) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (234) , Tax Specialist (204) , CSP - Client Service Professional (202) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (150) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (136) , Tax Consultant (124) , Office Manager (122) , Tax Analyst (91)

What are the pros of working at H&R Block according to real employee reviews?

"I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 475 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 437 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 424 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 205 reviews)); "Great coworkers and corporate kept you very in the know" ((in 191 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"Low pay and they don't like to work with you on the hours you prefer to work" ((in 867 reviews)); "Poor management and severely understaffed" ((in 253 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 250 reviews)); "Low salary and the grow expectations are limited." ((in 138 reviews)); "upper management does not care" ((in 82 reviews))

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H&R Block

H&R Block Associate Team Lead reviews

3.6

83% would recommend to a friend

(155 total reviews)

Curtis Campbell

Not enough data to show CEO approval

43% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.5

Senior management

2.5

Compensation and benefits

Associate Team Lead employees have rated H&R Block with 3.6 out of 5 stars, based on 155 company reviews on Glassdoor. This indicates that most Associate Team Lead professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Associate Team Lead professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

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Reviews by job title

155 reviews

3.0

Jan 28, 2023

Local Teams Fantastic

Associate team leader

Recommend

CEO approval

Business Outlook

Pros

Great comradery within local offices, Tax preparers are truly professional and knowledgeable. Enjoy working with clients who are there for the personal connection they have with the staff.

Cons

Going virtual will lower overhead but the company will lose clients because they keep returning for the personal care they receive from their tax preparers. Piloting a new processing framework during tax season is a huge mistake and tech support who are seasonal employees without a great deal of technical language in taxes are not helpful when a tax pro is trying to work through a bug in the system.

5.0

Jan 23, 2023

Good Comradery

Associate team leader

Recommend

CEO approval

Business Outlook

Pros

Good work atmosphere and familiarity with employees.

Cons

They could have more people scheduled for the kind of job I do.

5.0

Jan 20, 2023

Lead Roles & Responsibilities

Associate team leader

Recommend

CEO approval

Business Outlook

Pros

I am learning so much with this job Im always eager to learn. Making appts and scheduling in office or virtual appts is new gor me but I llve my job so much and it is seasonal so I have to find out what to do. 40 hour weeks is right where i want to be!

Cons

Seasonal employment Is the only con.

Viewing 76 - 78 of 155 Reviews

Jobs at H&R Block

Seasonal, People Resource Center Representative

New or Experienced Tax Professional - Willing to Train the Right Person!

New or Experienced Tax Professional - Willing to Train the Right Person!

New or Experienced Tax Professional - Willing to Train the Right Person!

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H&R Block Associate Team Lead reviews

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