Is H&R Block a good company to work for as a Associate Team Leader?

Associate Team Leader professionals working at H&R Block have rated their employer with 3.6 out of 5 stars in 154 Glassdoor reviews. This is a lower than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Associate Team Leader Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Associate Team Leader interview questions at H&R Block .

Does H&R Block pay Associate Team Leader employees well?

Associate Team Leader professionals rate their compensation and benefits at H&R Block with 2.5 out of 5 stars based on 154 anonymously submitted employee reviews. This is 18.2% worse than the company average rating for salary and benefits. Find out more about Associate Team Leader salaries at H&R Block.

How happy are Associate Team Leader professionals working at H&R Block?

82% of Associate Team Leader employees at H&R Block would recommend their employer to a friend. This rating has increased by 12% in the past 12 months. Associate Team Leader professionals have also rated H&R Block with a 3.7 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.0 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (678) , Tax Professional (441) , Tax Preparer (375) , Receptionist (275) , Seasonal Tax Preparer (233) , Tax Specialist (203) , CSP - Client Service Professional (201) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (149) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (135) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (90)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 450 reviews)); "Great for people who want to work part time in the season without a lot of commitment year round." ((in 443 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 415 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 217 reviews)); "Great coworkers and corporate kept you very in the know" ((in 187 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"Low pay and they don't like to work with you on the hours you prefer to work" ((in 853 reviews)); "No benefits besides PTO and lack of full" ((in 261 reviews)); "Poor management and severely understaffed" ((in 257 reviews)); "salary is low; job is not stable" ((in 135 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 81 reviews))

H&R Block Associate Team Leader reviews

3.6

82% would recommend to a friend

(154 total reviews)

Curtis Campbell

Not enough data to show CEO approval

43% positive business outlook

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Associate Team Leader employees have rated H&R Block with 3.6 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Associate Team Leader professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Associate Team Leader professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

154 reviews

2.0

Mar 20, 2020

Quiet place to work

Associate team leader

Recommend

CEO approval

Business Outlook

Pros

Quiet, you can do homework if you’re going to school

Cons

Lots and lots of phone calls you have to make to people who don’t answer or don’t want anything to do with H&R Block but you have to call them multiple times a day.

2.0

Mar 12, 2020

Toxic work environment

Associate team leader

Recommend

CEO approval

Business Outlook

Pros

It is not a very physical job.

Cons

They can't fire anyone, because they are understaffed. Even if the employee is abusive, and makes mistakes, and lakes out at management and other employees. The company is in an outdated model basses on brick and mortar locations, so their fixed costs are high. Yet, customers number one complaint is price, so they can't pay employees well. What they do pay is based on commissions, so employees fight over customers instead of for customers. The missy toxic employees, and the low salaries drive many of the best employees away. They need to but the bullet and jump into today, instead of the slow crawl out of the 80's that they're currently on.

4.0

Mar 10, 2020

Great Start for Entry Level

Associate team leader

Recommend

CEO approval

Business Outlook

Pros

Gives you the office experience needed.

Cons

Hours are all over the place sometimes

Viewing 148 - 150 of 154 Reviews

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