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      H&R Block

      Engaged Employer

      H&R Block CSP - Client Service Professional reviews

      3.8

      62% would recommend to a friend

      (204 total reviews)

      Curtis Campbell

      64% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      CSP Client Service Professional employees have rated H&R Block with 3.8 out of 5 stars, based on 204 company reviews on Glassdoor. This indicates that most CSP Client Service Professional professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by CSP Client Service Professional professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      204 reviews
      4.0
      Sep 29, 2023

      Be expected to stay beyond schedule

      Csp - client service professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great family. Only 4 months of work. They give consistent raises. Have your back with customers.

      Cons

      They expect you to stay after your scheduled time if they are busy and think you aren't a team player if you dont

      1.0
      Sep 11, 2023

      Ridiculous Expectations

      Csp - client service professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only reason I stayed and didn't find a new job was cause I had a great direct boss that I knew before her or I joined the company.

      Cons

      - I was compensated $10 an HOUR. And they originally wanted to give me $9 but my boss talked them into a dollar higher. Absolutely laughable but I was desperate. -Early mornings and late evenings to accommodate the clients possible work day hours. -Required to work weekends during tax season. -Rarely had relief if you fell sick or needed a day off for any reason. -Not enough training. -I was expected to organize other employees mess of records. -Lunch breaks weren't really a thing. -I repeatedly got talked down to by clients as if I somehow represented the IRS. - I wasn't paid any hazard pay for working as an "essential financial entity " that was required to be open during lockdown. -I was expected to open /close back to back even after late nights. No flexibility.

      Viewing 97 - 99 of 204 Reviews
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      H&R Block reviewsH&R Block CSP Client Service Professional reviews

      Glassdoor has 8,668 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.