H&R Block CSP - Client Service Professional reviews

3.8

62% would recommend to a friend

(204 total reviews)

Curtis Campbell

64% approve of CEO

47% positive business outlook

CSP Client Service Professional employees have rated H&R Block with 3.8 out of 5 stars, based on 204 company reviews on Glassdoor. This indicates that most CSP Client Service Professional professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by CSP Client Service Professional professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

204 reviews
5.0
Jul 12, 2023
Recommend
CEO approval
Business Outlook

Pros

It's an easy job once you get the hang of it. There is a lot of stuff to learn in the beginning, but all the tax pros are helpful answering any questions you have.

Cons

I'd say the worst part are those random cranky clients. The ones that get angry over the phone that you have to call them to confirm an appointment they made or the ones that get angry in person because they don't like filling out the required drop-off forms because they "don't have time for that", when it takes 5 minutes. The hourly pay could be a couple of dollars higher.

Viewing 100 - 102 of 204 Reviews

Glassdoor has 8,667 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.