H&R Block CSP - Client Service Professional reviews

3.8

62% would recommend to a friend

(203 total reviews)

Curtis Campbell

64% approve of CEO

47% positive business outlook

CSP Client Service Professional employees have rated H&R Block with 3.8 out of 5 stars, based on 203 company reviews on Glassdoor. This indicates that most CSP Client Service Professional professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by CSP Client Service Professional professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

203 reviews
3.0
Mar 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Good job if you are starting to build up professionalism and very informal too. The workers are incredible too!

Cons

Software and app services need to fixed asap. A lack of structure when it comes to attending to all clients including the ones that are walk-ins or on the phone. Which this creates unnecessary stress for all the workers. Also, very strict on not going over 40 hours, but excepts you to attend to everyone's needs before you leave the office which doesn't make sense unless you are still working off the clock which is unfair.

4.0
Mar 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Learned a lot about managing an office, taxes, and nice coworkers.

Cons

Customers can be very stressed! Had to go above and beyond for coordinating schedules.

Viewing 181 - 183 of 203 Reviews

Glassdoor has 8,662 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.