H&R Block CSP - Client Service Professional reviews

3.8

62% would recommend to a friend

(204 total reviews)

Curtis Campbell

64% approve of CEO

47% positive business outlook

CSP Client Service Professional employees have rated H&R Block with 3.8 out of 5 stars, based on 204 company reviews on Glassdoor. This indicates that most CSP Client Service Professional professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by CSP Client Service Professional professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

204 reviews
4.0
Mar 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Learned a lot about managing an office, taxes, and nice coworkers.

Cons

Customers can be very stressed! Had to go above and beyond for coordinating schedules.

4.0
Mar 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere to both work and learn in Flexible working hours

Cons

Upper Management Poor pay Rude customers Not enough time off Changing schedules w/o notification Lack of communication between management and workers Seasonal

2.0
Feb 26, 2021

Very Busy

Recommend
CEO approval
Business Outlook

Pros

Getting hours during peak season.

Cons

No consistency in scheduling appointments. Lack of training.

Viewing 184 - 186 of 204 Reviews

Glassdoor has 8,663 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.