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      H&R Block

      Engaged Employer

      H&R Block Front Desk Associate reviews

      3.9

      82% would recommend to a friend

      (174 total reviews)

      Curtis Campbell

      100% approve of CEO

      77% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Work/Life balance

      3.9

      Senior management

      3.7

      Culture & values

      3.3

      Career opportunities

      2.7

      Compensation and benefits

      Front Desk Associate employees have rated H&R Block with 3.9 out of 5 stars, based on 174 company reviews on Glassdoor. This indicates that most Front Desk Associate professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Front Desk Associate professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      174 reviews
      4.0
      Mar 20, 2017

      H&R Block

      Front desk receptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      great people to work with, tax pros are professional and polite and the training program is very extensive.

      Cons

      the manager could be a little more hands on

      3.0
      Mar 2, 2017

      Client Services Professional/Receptionist

      Front desk receptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The staff tax preparer's were very kind, informative and helpful.

      Cons

      The manager assigned to training was very unprofessional and blatantly disregarded trying to help new hires; she always directed information to employees that had worked for them during previous tax seasons. The manager in the office I worked in was very unprofessional, disrespectful to some of the tax preparers as well as myself and the evening receptionist (csp). She spoke to staff in a very degrading fashion (told a new tax preparer he was stupid). in front of the entire office. She would raise her voice often and ease drop and rudely yell across the room to tax preparers during sessions with clients. Also, there was not much work at this office therefore, making for very long and difficult days.

      4.0
      Feb 24, 2017

      Front Desk/ CSP position - seasonal

      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers are friendly and helpful. All work well as a team. Flexible hours (willing to work with your schedule).

      Cons

      Minimal training given. Not many hours available outside of peak times.

      Viewing 163 - 165 of 174 Reviews
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      H&R Block reviewsH&R Block Front Desk Associate reviews

      Glassdoor has 8,680 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.