H&R Block Front Desk Associate reviews

3.9

82% would recommend to a friend

(174 total reviews)

Curtis Campbell

100% approve of CEO

77% positive business outlook

Front Desk Associate employees have rated H&R Block with 3.9 out of 5 stars, based on 174 company reviews on Glassdoor. This indicates that most Front Desk Associate professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Front Desk Associate professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

174 reviews
5.0
Mar 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay. Great leadership. Learned a lot about tax returns. Easy job and very laid back. Hours of operation are great. Software is easy to learn and use. All the levels of management care about their employees and want to keep us safe. Any time the weather was too dangerous for us to drive to work or to be there, we closed the office to keep us safe while most company’s are more concerned they’ll lose a dollar if they close.

Cons

The office at my location isn’t busy enough so I don’t get enough hours. It’s okay a seasonal position. Those are my only cons. I absolutely LOVE my job!

5.0
Mar 25, 2025

Great Job

Recommend
CEO approval
Business Outlook

Pros

I help Tax Pros set appointments, help customers answer questions.

Cons

so far I have not had any cons in this job

Viewing 19 - 21 of 174 Reviews

Glassdoor has 8,680 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.