H&R Block reviews

3.8

73% would recommend to a friend

(7,113 total reviews)

Curtis Campbell

73% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
5.0
Jul 14, 2025

Awesome

Recommend
CEO approval
Business Outlook

Pros

Learned a lot. Great experience

Cons

I have no cons to add.

3.0
Jul 14, 2025
Recommend
CEO approval
Business Outlook

Pros

The company has longevity in the market and great name recognition. The tax professionals and franchisees that are the engine of the company are dedicated and great employees. The company has a strong focus on continuing education.

Cons

Layoffs in May are a common theme. As soon as tax season ends, the corporate staff start walking on eggshells. Even in years where the tax season went well, you can count on "right-sizing" occurring. Too much institutional knowledge is swept out the door on an annual basis. It doesn't seem like poor performers are the ones targeted for layoffs either. In their most recent wave of firings, employees who had just finished Block School (training offered to select few who are identified as future leaders in the company) were let go. Their actions do not match their mission statement. Check Linkedin every May for a new group of now former HRB employees announcing their departure.

avatar
H&R Block Response
12mo
Thank you for sharing your experience. We're glad to hear you valued the company’s strong brand, culture of learning, and the dedication of our tax professionals and franchisees. Your feedback regarding workforce planning and alignment between leadership actions and values is important and will be shared with the appropriate teams as we continue working toward greater transparency, consistency, and long-term associate engagement.
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Glassdoor has 8,684 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.