H&R Block reviews

3.8

72% would recommend to a friend

(7,121 total reviews)

Curtis Campbell

72% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
2.0
May 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours, but working 7 days a week It used to be a pro that we were more independent workers with regular clients, but it changed into every client is just a number and switched to another tax pro at will of the DGM's mood swings. "You are disposable" attitude Finally got new phones so we didn't have to listen to ring all the time If you like learning about taxes, the work is interesting

Cons

Aggressive and threatening emails that put everyone in distress Negative leadership style Low starting pay When first hired there was no upfront assistance most of the time but that did improve Expected clients to only send docs through the Myblock app at one point, when a lot of the clients that came in barely knew how to use their phones. Have to sit through the ID.me stuff when people need IP pins and walk them through Focus on upselling instead of doing the taxes correctly. Too much workplace drama that didn't get handled correctly Retail tax office, I think the respect is lost in the format. People complaining to get discounts etc.

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H&R Block Response
1y
Thank you for taking the time to share your experience. We're glad to hear you found value in the flexibility and the engaging nature of the work. Your feedback regarding leadership, communication, and support is important, and we take these concerns seriously as we continue to evaluate how we can better support our teams and foster a respectful, productive work environment.
3.0
May 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Good discounts for clients available, flexibility in working hours during tax season, good training for office processes.

Cons

Terrible culture in office between employees, low pay, unexpected pay cut for preseason work, cliquish culture from one office to another. Other tax preparers spend as much time cutting each other down as they do preparing taxes. Management allows this behavior to continue.

avatar
H&R Block Response
1y
Thank you for taking the time to write this review. We're glad to hear you’ve found value in the training, flexibility, and client support resources. Your concerns about compensation and workplace culture are important, and we’ll continue working to foster a more respectful and collaborative environment across all offices.
4.0
May 24, 2025

Flexible work routine , benefits not good

Recommend
CEO approval
Business Outlook

Pros

Great work environment , fast paced . Flexible schedule , you can manage your own time

Cons

Work around the clock if you want to get your numbers in , poor benefits

Viewing 433 - 435 of 7,121 Reviews

Glassdoor has 8,692 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.