Is H&R Block a good company to work for as a Tax Professional/Client Services?

Tax Professional/Client Services professionals working at H&R Block have rated their employer with 3.5 out of 5 stars in 536 Glassdoor reviews. This is a lower than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Tax Professional/Client Services Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Tax Professional/Client Services interview questions at H&R Block .

Does H&R Block pay Tax Professional/Client Services employees well?

Tax Professional/Client Services professionals rate their compensation and benefits at H&R Block with 2.9 out of 5 stars based on 536 anonymously submitted employee reviews. This is 3.4% worse than the company average rating for salary and benefits. Find out more about Tax Professional/Client Services salaries at H&R Block.

How happy are Tax Professional/Client Services professionals working at H&R Block?

78% of Tax Professional/Client Services employees at H&R Block would recommend their employer to a friend. This rating has increased by 22% in the past 12 months. Tax Professional/Client Services professionals have also rated H&R Block with a 3.9 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.5 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (683) , Tax Professional (442) , Tax Preparer (377) , Receptionist (274) , Seasonal Tax Preparer (234) , Tax Specialist (204) , CSP - Client Service Professional (202) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (152) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (136) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (91)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 454 reviews)); "I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 448 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 429 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 223 reviews)); "Great coworkers and corporate kept you very in the know" ((in 198 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 859 reviews)); "No benefits besides PTO and lack of full" ((in 260 reviews)); "Poor management and severely understaffed" ((in 247 reviews)); "salary is low; job is not stable" ((in 136 reviews)); "upper management does not care" ((in 81 reviews))

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H&R Block

H&R Block Tax Professional/Client Services reviews

3.5

78% would recommend to a friend

(536 total reviews)

Curtis Campbell

81% approve of CEO

59% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Career opportunities

3.5

Culture & values

3.5

Senior management

2.9

Compensation and benefits

Client Services/Tax Professional employees have rated H&R Block with 3.5 out of 5 stars, based on 536 company reviews on Glassdoor. This indicates that most Client Services/Tax Professional professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Services/Tax Professional professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

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Reviews by job title

536 reviews

4.0

Sep 21, 2011

Dynamic profit driven company sometimes at the sacrifice of quality.

Tax professional

Recommend

CEO approval

Business Outlook

Pros

Great opportunities for advancement and growth. Flexible scheduling. Good communication with management. Fast paced work environment with opportunities to build a strong client base.

Cons

A wide degree of inconsistency in employee training. A competetive work environment can lead to tension with coworkers. Seasonal nature of work can be difficult to adapt to.

1.0

Sep 11, 2011

I had hopes of starting a career with Block but after working there I definitly decided to forget it.

First year tax professional

Recommend

CEO approval

Business Outlook

Pros

Provided a legitimate, valuable service for customers. Co-workers were extremely helpful in assisting with difficult tax returns.

Cons

Poor compensation. The worst of it is that customers want to use you in legitimizing their cheating the government.

2.0

Sep 2, 2011

Good exposure to personal tax laws and software

Tax professional

Recommend

CEO approval

Business Outlook

Pros

- Good tax software - Big name - good exposure to personal tax laws - flexible hours and scheduling - help from colleagues depends on your location

Cons

- Seasonal job - Various procedures for the same task, different people follow different procedures putting beginners in a tough spot.

Viewing 529 - 531 of 536 Reviews

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H&R Block

H&R Block Tax Professional/Client Services reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Dynamic profit driven company sometimes at the sacrifice of quality.

I had hopes of starting a career with Block but after working there I definitly decided to forget it.

Good exposure to personal tax laws and software

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