H&R Block reviews

3.8

73% would recommend to a friend

(7,110 total reviews)

Curtis Campbell

73% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
3.0
Sep 19, 2012
Recommend
CEO approval
Business Outlook

Pros

- Decent hourly pay ($14.50/hour in Tax Season 2011) including 1.5x pay overtime - If you have a decent technical aptitude for computers and don't mind some pay for the first half of the year, this job can fill that role.

Cons

- Overtime is mandatory (50-60 hours) and can be inconvenient if one is expecting a 40 hour week. (However, you are warned of this from the get-go.) - Work hours can unexpectedly fluctuate depending upon caller demand. - If your performance isn't up to par, expect to be cut after the initial 4-6 weeks of the main tax season.

3.0
Sep 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Sufficient training, resources, and compensation. Staff in the Technical Support Center is friendly, as long as you can connect with computer techies. The positions at the Technical Support Center (TSC) in KC are good for anyone that is just starting out and needing experience on their resume. The TSC uses proprietary software that requires bottom-up training, so they do not necessarily look for prior experience as a determination for employment, which is great for newly graduated university students.

Cons

Informal, seasonal, and basically no benefits for the seasonal positions in IT; you are a grunt. Despite supporting the IT aspect of the corporation, do not expect to be recognized by anyone other than your immediate supervisors and manager. HQ barely knows what goes on with IT. You probably will not advance while working at the TSC.

Viewing 6802 - 6804 of 7,110 Reviews

Glassdoor has 8,681 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.