H&R Block reviews

3.8

73% would recommend to a friend

(7,103 total reviews)

Curtis Campbell

73% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
1.0
Mar 7, 2012
Recommend
CEO approval
Business Outlook

Pros

I really beleive the Block software is the best for preparing taxes. They have the tax code down pat. The opportunity to work with taxpayers and interact with them on this essential part of their lives is priceless.......I am a changed voter now that I know what is going on with tax dollars.

Cons

Mis communication from the start sums up the experience at Block. It was communicated that i would be offered a position at a 40% more wage than that which happened. It was communicated that I would have access to senior tax associates and thus be able to learn quickly how to complete returns above the most basic level...that did not happen. On top of that, the Sr Tax Associates were resistant to assisting me when I was in an office with experienced tax preparers. The pay plan post first year was never communicated in a clear fashion...no objective narration of ANY pay plan was ever distributed. I was asked to work off the clock, promote Block on my personal socila media page, participate in marketing activities at my expense....all for a puny hourly wage and no firm promise of present or future compensation. I was not allowed to view personal email in the tax office, but expected to read and study numerous memos daily, and 1st yr preparers are not assigned an email account. I am satisfied with my registered tax return preparer status....but I will be looking for another way to practice the profession next season.

2.0
Mar 4, 2012
Recommend
CEO approval
Business Outlook

Pros

You learn a little bit about taxes, at least at the personal level...a good stepping stone if you're planning to break into the taxation sector.

Cons

A lot of arrogant peers

5.0
Feb 29, 2012
Recommend
CEO approval
Business Outlook

Pros

The Short: It is a great place to learn about personal taxes and help people. The Long: If you are new to taxes and want to learn about them then this is a great job. They offer a training class every fall for people who want to learn about taxes. The cost varies base on where you go and who you ask. The class's test (or passing of a competency test) will allow you to interview for a job. (some people take the class just to learn taxes which is great) If you do get hired then after your first year (if you do decide to come back the next season) you get unlimited classes for further education for $20. Pay at the start is around $9 for someone with no experience and starting out. Not a ton of money but it does go up in the 2nd year based on experience and passing tests to advance in knowledge and title. The other part is commission which you do not get in the first year. This is the part where you will have to market yourself to get more people in. It is encouraged but just enjoy the job if marketing is not for you. If you love to learn, love to help and find taxes interesting then this is a good seasonal job to have.

Cons

I guess the main one is experience will vary per office. The office I am at is very nice and the other professionals are constantly using off time to research questions that arose from complicated cases. The bad part of that is that if it gets too quiet we lose some hours. On the other end there are offices so busy that you can not really ask questions and feel rushed. It Seasonal (if that is a bad thing). If you are just starting out then use it to build some experience for a more permanent job but do take advantage of all the wonder resources they have. Pay starts off low but it becomes based on knowledge and marketing so it could rise fast based on your own personal talents.

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Glassdoor has 8,673 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.