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      H&R Block

      Engaged Employer

      H&R Block reviews

      3.8

      73% would recommend to a friend

      (7,102 total reviews)

      Curtis Campbell

      73% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      7K reviews
      3.0
      Feb 20, 2012

      I absolutely love my particular office, but the company in general needs work.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get your taxes done free; the coworkers are usually friendly and work together well. We're all we have and we need each other's support to make it through the day; it's a great environment especially if you had a good office manager like my office does. Those little things make the experience better. The flexibility in scheduling is pretty good.

      Cons

      The company itself is stingy and tight with well-deserved money for office supplies and bonuses.The workers have to spend their own money to market and promote the business and H&R Block hardly pays any attention to your expense report. They want you "go the extra mile" to promote their business and put more money in their hungry pockets,and we get paid little,tax pros and client services professionals.Mystery shoppers call constantly and make themselves so obvious,it's sickening,so just tell them what they want to hear.

      1.0
      Feb 13, 2012

      Ridiculous

      First year tax pro
      Recommend
      CEO approval
      Business Outlook

      Pros

      1) Get to meet lots of different people. 2) Advancement is fairly straightforward and simple, but you CANNOT be promoted year one under any circumstance

      Cons

      1) Very poor pay (near minimum wage after paying $120 for 100 hrs of unpaid training that they may or may not hire you after). After your first year you work on either commission or hourly wage (hours worked is subtracted from commission), of course you don't get paid for the ones the client doesn't pay for (free 1040EZ's for everyone!) 2) For all the training they give you, you will still have many, many questions, ie. the training does not do a good job. 3) Stupid work schedule (11 hour shifts during peak times, no hours other times but still spread throughout the week so you don't get a day off) 4) Seasonal, only hopes of becoming a full-time tax professional is to make it all the way up to Enrolled Agent 5) Performance metrics up the wazoo. They are watching you all the time. The most important one, your customer's perception of you, is kept a secret except from the office manager and you are expected to beg your clients to give you a perfect score or it counts as failing. 6) Expected to market for them, including calling, thank you calling, distributing flyers, etc. You are essentially running your own business, except with H&R block taking all the money and giving you commission instead.

      Viewing 6871 - 6873 of 7,102 Reviews
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      ReviewsH&R Block reviews

      Glassdoor has 8,672 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.