Is H&R Block a good company to work for?

H&R Block has an overall rating of 3.8 out of 5, based on over 8,659 reviews left anonymously by employees. This rating has been stable over the past 12 months. 72% of employees would recommend working at H&R Block to a friend and 60% have a positive outlook for the business. The best reviews about H&R Block have been left by employees working as Secretary , Project Manager and TAx Researcher .

Does H&R Block pay their employees well?

According to anonymously submitted Glassdoor reviews, H&R Block employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at H&R Block. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at H&R Block?

72% of H&R Block employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&R Block 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (678) , Tax Professional (441) , Tax Preparer (375) , Receptionist (275) , Seasonal Tax Preparer (233) , Tax Specialist (203) , CSP - Client Service Professional (201) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (149) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (135) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (90)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 447 reviews)); "Great for people who want to work part time in the season without a lot of commitment year round." ((in 437 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 426 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 219 reviews)); "Great coworkers and corporate kept you very in the know" ((in 207 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 864 reviews)); "Poor management and severely understaffed" ((in 255 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 249 reviews)); "Low salary and the grow expectations are limited." ((in 140 reviews)); "upper management does not care" ((in 82 reviews))

What are employees saying about H&R Block layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&R Block layoffs and their outlook for job security at H&R Block in 2026.

What are the top reviewed H&R Block locations?

Kansas City , New York , San Diego , Chicago , Houston , Los Angeles , Dallas , Atlanta , Denver , Philadelphia , Phoenix , Orlando , Brooklyn , Las Vegas , Boston , Austin , Miami , Tampa , Saint Louis , Charlotte , Portland , San Francisco , Seattle , Washington , Jacksonville , Raleigh , San Antonio , Colorado Springs , Pittsburgh , Sacramento

H&R Block reviews

3.8

72% would recommend to a friend

(7,091 total reviews)

Curtis Campbell

73% approve of CEO

60% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.6

Senior management

3.5

Career opportunities

3.0

Compensation and benefits

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,091 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Feb 2, 2012

Provides necessary service for those who expect competency and year-round tax support.

Client service professional

Recommend

CEO approval

Business Outlook

Pros

Very good training manuals and classes for all levels of employees. Very flexible scheduling. The people who work for H&R Block seem very happy to be there. Company provides employees with the tools they need to succeed on the job, and is receptive to suggestions for improvement. Company offers limited benefits for the seasonal employees.

Cons

The pay scale is quite low for the amount of experience and professionalism that is expected of its employees, as well as would be expected of a nationally known company.

4.0

Dec 18, 2011

Great learning atmosphere, poor initial compensation plan

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Block is a good place to learn about the tax preparation business. The training is what you make of it...you can learn just about anything about taxes that is available. It is a great way to make money on a part-time, seasonal basis. It is fairly easy to obtain a job with the company - if you have management experience, it is easy to become an office manager. With hard work over time, (several years) you can create conditions where you are making a good amount of money ($10-$20k) in a realtively short period of time. (2-3 months) The pay is commission-based - with a draw that does not have to be paid back if you do not make enough to cover the draw.

Cons

This is not a full-time job. Only those who work in the corporate office, or who are District Managers level and above have the opportunity to work full-time. The initial hourly draw pay is poor for entry-level workers - for the first two years, it is much lower than one would expect. It is still not what you would expect for long-term employees and/or office managers. Because of this, turnover is higher than you would expect for a company this size. There is little incentive for entry-level people to return - could be a problem for Block in the future.

4.0

Oct 6, 2011

Great training and nice co-worker

Tax associate

Recommend

CEO approval

Business Outlook

Pros

The income tax course was very nice and the training provided was very helpful. I liked the people who worked in my office. Everyone was very nice and had lots of knowledge, we got along with each other well.

Cons

The paid was so low. And the extra bonus was hard to get when you were very new to the company. I hate when the manager asked you to go outside and do "marketing" work...aka "beg" people to come and do tax.

Viewing 7084 - 7086 of 7,091 Reviews

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Provides necessary service for those who expect competency and year-round tax support.

Great learning atmosphere, poor initial compensation plan

Great training and nice co-worker

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