H&R Block reviews

3.8

72% would recommend to a friend

(7,096 total reviews)

Curtis Campbell

74% approve of CEO

61% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
2.0
Feb 4, 2026

Throwing people out there

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Essentially a paid training course

Cons

They just throw you out there on day 1

4.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible work hours Low barrier to entry in terms of qualifications Not too demanding as long as you know your stuff Good job title for resume for what the work actually is Minor mistakes are tolerated and not looked down upon, especially if new

Cons

Lack of any real on the job training Overly "friendly" managers Strange obsession with KPI based on how much customers pay which for the most part is out of your control Shady sales tactic with the Fee From Refund which managers "knudge" you to sell in underhanded ways to uninformed customers

avatar
H&R Block Response
4mo
Thank you for leaving your review. We’re glad to hear you’ve found flexibility and support as you’ve grown in the role, and we appreciate the thoughtful feedback on training, coaching styles, and client‑service expectations.
Viewing 139 - 141 of 7,096 Reviews

Glassdoor has 8,665 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.