Is H&R Block a good company to work for as a Seasonal Operations?

Seasonal Operations professionals working at H&R Block have rated their employer with 3.9 out of 5 stars in 180 Glassdoor reviews. This is a higher than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Seasonal Operations Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Seasonal Operations interview questions at H&R Block .

Does H&R Block pay Seasonal Operations employees well?

Seasonal Operations professionals rate their compensation and benefits at H&R Block with 3.2 out of 5 stars based on 180 anonymously submitted employee reviews. This is 6.5% better than the company average rating for salary and benefits. Find out more about Seasonal Operations salaries at H&R Block.

How happy are Seasonal Operations professionals working at H&R Block?

72% of Seasonal Operations employees at H&R Block would recommend their employer to a friend. This rating has increased by 25% in the past 12 months. Seasonal Operations professionals have also rated H&R Block with a 3.9 rating for work-life-balance, 4.2 rating for diversity and inclusion, 3.9 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (681) , Tax Professional (441) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (234) , Tax Specialist (204) , CSP - Client Service Professional (202) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (150) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (136) , Tax Consultant (124) , Office Manager (122) , Tax Analyst (91)

What are the pros of working at H&R Block according to real employee reviews?

"I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 475 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 437 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 424 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 205 reviews)); "Great coworkers and corporate kept you very in the know" ((in 191 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"Low pay and they don't like to work with you on the hours you prefer to work" ((in 867 reviews)); "Poor management and severely understaffed" ((in 253 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 250 reviews)); "Low salary and the grow expectations are limited." ((in 138 reviews)); "upper management does not care" ((in 82 reviews))

H&R Block Seasonal Operations reviews

3.9

72% would recommend to a friend

(180 total reviews)

Curtis Campbell

100% approve of CEO

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (180 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Seasonal Operations employees have rated H&R Block with 3.9 out of 5 stars, based on 180 company reviews on Glassdoor. This indicates that most Seasonal Operations professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Seasonal Operations professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

180 reviews

3.0

Jun 19, 2025

Ups and downs

Seasonal tax preparer

Recommend

CEO approval

Business Outlook

Pros

There is a core group of people who have worked at HRB for many years, and I found most of them to be supportive and professional. I noted a sense of pride among the long-time employees. I liked the flexibility in terms of scheduling shifts as a seasonal tax preparer.

Cons

There seemed to be a lot of technology issues. The phone system was antiquated and unreliable. Software problems were prevalent. More important than the tech challenges, I felt the company was overly-focused on profit. Yes, it's a for-profit enterprise, but there comes a point where the emphasis on money-making is too evident. Base pay for tax preparers was pitiful, yet the charges to the customer often seemed unreasonably high. Where's all the money going?

H&R Block Response

1y

Thank you for sharing your feedback. We're glad to hear you appreciated the support from long-tenured colleagues and the flexibility of seasonal scheduling. Your concerns about technology and compensation are important, and we’ll continue working to improve both our systems and the overall associate experience.

3.0

Jun 1, 2025

HRB

Seasonal tax preparer

Recommend

CEO approval

Business Outlook

Pros

Good place to work if you do not need FT employment

Cons

Seasonal nature of the business and pay

3.0

May 31, 2025

Hard work but low pay

Seasonal tax preparer

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and friendly co workers.

Cons

Hard work but almost impossible to make a bonus. Offices are not cleaned.

H&R Block Response

1y

We appreciate you taking the time to share your experience. It’s great to hear the role offered valuable learning opportunities. We're sorry to hear that management and compensation didn’t meet expectations—your feedback is important, and we’re committed to making improvements.

Viewing 7 - 9 of 180 Reviews

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H&R Block

H&R Block Seasonal Operations reviews

Company ratings over time

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Reviews by job title

Ups and downs

HRB

Hard work but low pay

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