Is H&R Block a good company to work for?

H&R Block has an overall rating of 3.8 out of 5, based on over 8,678 reviews left anonymously by employees. This rating has been stable over the past 12 months. 73% of employees would recommend working at H&R Block to a friend and 60% have a positive outlook for the business. The best reviews about H&R Block have been left by employees working as Secretary , Project Manager and TAx Researcher .

Does H&R Block pay their employees well?

According to anonymously submitted Glassdoor reviews, H&R Block employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at H&R Block. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at H&R Block?

73% of H&R Block employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&R Block 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (681) , Tax Professional (441) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (234) , Tax Specialist (203) , CSP - Client Service Professional (201) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (150) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (135) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (90)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 443 reviews)); "I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 439 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 421 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 222 reviews)); "Great coworkers and corporate kept you very in the know" ((in 189 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 868 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 258 reviews)); "Poor management and severely understaffed" ((in 255 reviews)); "Low salary and the grow expectations are limited." ((in 129 reviews)); "upper management does not care" ((in 80 reviews))

What are employees saying about H&R Block layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&R Block layoffs and their outlook for job security at H&R Block in 2026.

What are the top reviewed H&R Block locations?

Kansas City , New York , San Diego , Chicago , Houston , Los Angeles , Dallas , Atlanta , Denver , Philadelphia , Phoenix , Orlando , Brooklyn , Las Vegas , Miami , Boston , Austin , Tampa , Saint Louis , Charlotte , Portland , San Francisco , Seattle , Washington , Jacksonville , Raleigh , San Antonio , Colorado Springs , Pittsburgh , Sacramento

H&R Block "schedule" Reviews

1.0

Apr 19, 2024

Work Somewhere Else

Rceptionist/front desk

Recommend

CEO approval

Business Outlook

Pros

The pay was pretty good and my coworkers were amazing.

Cons

Management was horrible. Job roles were not clear and management had no idea what was going on a lot of the times. Clients would treat me poorly and scream at me. There were no benefits, I was scheduled for 10 hour days at times and expected to work through my lunches, or take lunches at my desk and still answer calls. I never got paid for the at home training I did and was never allowed to use my sick time I accrued. I was promised a pay increase after one month of employment but that never happened, and I suspect that was something they said just to convince me to work there.

4.0

Apr 26, 2024

Great Place to Work, Minus Tech issues

Csp/receptionist

Recommend

CEO approval

Business Outlook

Pros

Flexible scheduling Good management Always something to do Never boring Positive work environment Opportunities for growth Work/Life balance

Cons

Tech issues. So. Many. Tech. Issues. Horrible tech support Customer service (angry/difficult clients) Base pay is minimum wage

4.0

May 2, 2024

Very good for Seasonal

Csp - customer service professional

Recommend

CEO approval

Business Outlook

Pros

I worked as a CSP (basically a receptionist) at an H&R Block for the season and it was very enjoyable. It can get VERY hectic, but if you have a workplace with people you can enjoy, it can be fun and feel like a community. And the pay wasn’t bad either - best I’ve had! Also, a strong bonus is that the schedule you’re given covers the ENTIRE season so you know your schedule WAY in advance.

Cons

Can be very hectic - if you are easily overwhelmed or can’t handle customers with bad moods, might not be a role for you. Taxes get people cranky.

3.0

Apr 18, 2024

Tax advisor

Master tax advisor

Recommend

CEO approval

Business Outlook

Pros

Outstanding educational opportunities. Flexible schedule.

Cons

Management challenges in allocating client work submitted totally online as opposed to in office appointments.

3.0

Apr 10, 2024

Flexible

Manager

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and great training

Cons

Could possibly have long hours depending on the location.

4.0

Apr 25, 2024

Great company

Tax associate

Recommend

CEO approval

Business Outlook

Pros

Work with your schedule, I had little kids and they allowed me to take breaks or make calls to check on kids.

Cons

Pay could’ve been better but wasn’t bad.

1.0

May 10, 2024

Manager

Mtl

Recommend

CEO approval

Business Outlook

Pros

Flexible with schedules and coworkers are often good.

Cons

Super Low Pay and Lack of Support from upper management. Big disconnect between upper management and employees that actually make the money for the company.

1.0

Apr 24, 2024

Job

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

I had Flexible schedule , and nice people to work with.

Cons

It wasnt what I expected, limited chances to grow

5.0

May 6, 2024

Reasonable Seasonal Position

Associate team leader

Recommend

CEO approval

Business Outlook

Pros

Consistent Schedule and friendly team of associates.

Cons

Corporate assistance is challenging. They need more resources put toward employee troubleshooting and issue resolution.

4.0

Apr 6, 2024

score

Associate team leader

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and great people

Cons

Just seasonal and no benefits

H&R Block

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Work Somewhere Else

Great Place to Work, Minus Tech issues

Very good for Seasonal

Tax advisor

Flexible

Great company

Manager

Job

Reasonable Seasonal Position

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