Is H&R Block a good company to work for?

H&R Block has an overall rating of 3.8 out of 5, based on over 8,670 reviews left anonymously by employees. This rating has been stable over the past 12 months. 72% of employees would recommend working at H&R Block to a friend and 61% have a positive outlook for the business. The best reviews about H&R Block have been left by employees working as Secretary , Project Manager and TAx Researcher .

Does H&R Block pay their employees well?

According to anonymously submitted Glassdoor reviews, H&R Block employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at H&R Block. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at H&R Block?

72% of H&R Block employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&R Block 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (680) , Tax Professional (441) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (233) , Tax Specialist (203) , CSP - Client Service Professional (201) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (150) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (135) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (90)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 460 reviews)); "Great for people who want to work part time in the season without a lot of commitment year round." ((in 457 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 410 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 211 reviews)); "Great coworkers and corporate kept you very in the know" ((in 197 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 867 reviews)); "Poor management and severely understaffed" ((in 256 reviews)); "No benefits besides PTO and lack of full" ((in 250 reviews)); "Low salary and the grow expectations are limited." ((in 132 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 83 reviews))

What are employees saying about H&R Block layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&R Block layoffs and their outlook for job security at H&R Block in 2026.

What are the top reviewed H&R Block locations?

Kansas City , New York , San Diego , Chicago , Houston , Los Angeles , Dallas , Atlanta , Denver , Philadelphia , Phoenix , Orlando , Brooklyn , Las Vegas , Boston , Austin , Miami , Tampa , Saint Louis , Charlotte , Portland , San Francisco , Seattle , Washington , Jacksonville , Raleigh , San Antonio , Colorado Springs , Pittsburgh , Sacramento

H&R Block "training" Reviews

1.0

Apr 19, 2024

Work Somewhere Else

Rceptionist/front desk

Recommend

CEO approval

Business Outlook

Pros

The pay was pretty good and my coworkers were amazing.

Cons

Management was horrible. Job roles were not clear and management had no idea what was going on a lot of the times. Clients would treat me poorly and scream at me. There were no benefits, I was scheduled for 10 hour days at times and expected to work through my lunches, or take lunches at my desk and still answer calls. I never got paid for the at home training I did and was never allowed to use my sick time I accrued. I was promised a pay increase after one month of employment but that never happened, and I suspect that was something they said just to convince me to work there.

3.0

Apr 10, 2024

Flexible

Manager

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and great training

Cons

Could possibly have long hours depending on the location.

5.0

Apr 9, 2024

Very good employer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You drink coffee and read emails Very good training materials

Cons

Not a lot of fresh air Low starting pay

3.0

Apr 22, 2024

H&R BL0CK

Senior tax advisor

Recommend

CEO approval

Business Outlook

Pros

best training you can get for the amount of money

Cons

no way of making real money on the long run

3.0

Apr 23, 2024

Good Starting Point

Tax specialist

Recommend

CEO approval

Business Outlook

Pros

This company provides good education for people interested in becoming tax preparers.

Cons

The amount of pay does not justify the hours and tons of training required for hire for their offices.

3.0

Apr 24, 2024

Not a bad place to work. Could use work in resolving employee complaints about intercommunity disputes

Sr tax analyst

Recommend

CEO approval

Business Outlook

Pros

-Good flexibility in hours -Good with letting me work from home when ill -I enjoy the work I do -Stimulating work without being so difficult it is miserable

Cons

-Some of the management has issues in playing favorites, and they have an issue overlooking ---Asian-American racism -Their training program leaves a bit to be desired, as if you don't come in already having tax knowledge, many new employees flounder (I spent a lot of my time mentoring new employees who ended up struggling with things that they just were not taught in training that they should have been)

4.0

Apr 30, 2024

Good place for a few months

Tax senior associate

Recommend

CEO approval

Business Outlook

Pros

Offers Flexibility, training, and learning

Cons

Very temporary, need to work busy times to receive commission

3.0

Apr 1, 2024

Overall, a good place to work

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

1 - At first co-workers were great until the India invasion. 2 - Some of the bonuses were really good. I don't think they have the same bonus plans today. 3 - The time off allowed after tax season was great. 4 - The training was great.

Cons

1 - They used to have a great team of developers until they started hiring programmers from India who were IMHO incompetent and hard to understand. They should have never started to hire H-1B visa employees just to save money, it is costing them more in the long run. 2 - At the end of each tax season everyone would take a well-deserved break, the problem is that break lasted for months, and it took way too long for business owners to come up with the next years requirements leading to last minute changes that lead to very late nights and long hours unnecessarily. 3 - In order to get a decent raise, you had to find another job and quit, then you would get a counteroffer.

3.0

Apr 3, 2024

It's not what I thought it would be

Tax preparer

Recommend

CEO approval

Business Outlook

Pros

Further training opportunities, well-known name, wide demographic range of clients.

Cons

Too much in-person tax prep, hour allotments for all appointments, regardless of complexity of a client's tax situation, poor tax production software (buggy), poor scheduling software, I also have never had such aggravation with the FRICTION the software/AI is causing here. It is impeding our work and angering clients. It can be hard to look up and find how to fix. Now, we have to report things to some tech support team half across the globe? That hopefully addresses it before our deadlines. But it usually gets added to its endless list of "known issues". I actually did a couple of state returns BY HAND, completely bypassing the software. Ugh.

3.0

Apr 18, 2024

Company needs to improve management.

Senior tax specialist

Recommend

CEO approval

Business Outlook

Pros

Great training, tax software, and good colleagues.

Cons

Low pay for the responsibility you have.

H&R Block

H&R Block reviews about "training"

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Work Somewhere Else

Flexible

Very good employer

H&R BL0CK

Good Starting Point

Not a bad place to work. Could use work in resolving employee complaints about intercommunity disputes

Good place for a few months

Overall, a good place to work

It's not what I thought it would be

Company needs to improve management.

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