Is H&R Block a good company to work for?

H&R Block has an overall rating of 3.8 out of 5, based on over 8,677 reviews left anonymously by employees. This rating has been stable over the past 12 months. 73% of employees would recommend working at H&R Block to a friend and 60% have a positive outlook for the business. The best reviews about H&R Block have been left by employees working as Secretary , Project Manager and TAx Researcher .

Does H&R Block pay their employees well?

According to anonymously submitted Glassdoor reviews, H&R Block employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at H&R Block. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at H&R Block?

73% of H&R Block employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&R Block 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (680) , Tax Professional (441) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (233) , Tax Specialist (203) , CSP - Client Service Professional (201) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (150) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (135) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (90)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 453 reviews)); "I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 448 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 414 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 219 reviews)); "Great coworkers and corporate kept you very in the know" ((in 188 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 873 reviews)); "Poor management and severely understaffed" ((in 262 reviews)); "No benefits besides PTO and lack of full" ((in 249 reviews)); "Low salary and the grow expectations are limited." ((in 139 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 79 reviews))

What are employees saying about H&R Block layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&R Block layoffs and their outlook for job security at H&R Block in 2026.

What are the top reviewed H&R Block locations?

Kansas City , New York , San Diego , Chicago , Houston , Los Angeles , Dallas , Atlanta , Denver , Philadelphia , Phoenix , Orlando , Brooklyn , Las Vegas , Boston , Austin , Miami , Tampa , Saint Louis , Charlotte , Portland , San Francisco , Seattle , Washington , Jacksonville , Raleigh , San Antonio , Colorado Springs , Pittsburgh , Sacramento

H&R Block "training" Reviews

1.0

Nov 24, 2022

Not good

Tax associate

Recommend

CEO approval

Business Outlook

Pros

Flexible hours and location options.

Cons

Poor management and training. Need more support for new employees.

4.0

Dec 7, 2022

Good place to work on temporarily role

Account executive

Recommend

CEO approval

Business Outlook

Pros

Team supporter, good training,client interaction

Cons

NPS to achieve, long term position

3.0

Nov 27, 2022

Hi Pressure Job With Low Pay

Tax analyst

Recommend

CEO approval

Business Outlook

Pros

Challenging environment, good tax software, pretty good training resources although H&R Block no longer allows employees to have text books. Clients are usually appreciative but give negative reviews because of the prices.

Cons

Pressure to sell unnecessary products which affect your commission, unpredictable hours. High expectations from management to be small business certified and no extra compensation for this certification.

3.0

Dec 14, 2022

They can do better

Tax associate

Recommend

CEO approval

Business Outlook

Pros

They provide lots of trainings

Cons

The training materials are not accessible once you finished the CE or advancement classes. No training materials to use to review for the test. Pay is low Hard to reach out to the management, they hardly answer their emails or phone calls if you have any questions. It's like you're on your own Very confusing platform and no one cares to explain them to you, it's like a maze. They get bonus/incentives when you prepare more returns for a small amount of money, so other associates grab all clients they can with the possibility of taking your own clients. And if you're not the favorite of the manager or the receptionist, they will not assign you the clients.

5.0

Dec 11, 2022

Great place to work

Phone representative

Recommend

CEO approval

Business Outlook

Pros

Furlough. Paid training. Management was helpful.

Cons

Supervisor reviews can make or break your job.

5.0

Nov 28, 2022

good company

Tax processor

Recommend

CEO approval

Business Outlook

Pros

good training, nice work environment

Cons

low wages hourly, work and life not balance well

4.0

Nov 25, 2022

Trainings...

Accelerated tax associate

Recommend

CEO approval

Business Outlook

Pros

Providing adequate training and managers are hands-on.

Cons

Too many apps, which makes it a little confusing.

3.0

Nov 29, 2022

Good place to learn and get experience

Tax preparer

Recommend

CEO approval

Business Outlook

Pros

The training is good and extensive

Cons

Low hourly rates and long working hours

4.0

Dec 7, 2022

Low hourly wage, flexible hours, stressful during peak time of tax season

Tax associate

Recommend

CEO approval

Business Outlook

Pros

This can be a good option for those who has no or little experience and are willing to take classes or training about taxes. The time is very flexible, office/district managers may let you pick the time frame that fits for schedule. Co-workers are friendly and supportive and help newbies.

Cons

- Low pay: First year tax pros may get only minimum wages, no commision in the first year at H&R Block - Commission starts in the 2nd year working for H&R Block but you have to keep your work very productive to get the commision. - Stressful: Some clients are rude and have no patience.

4.0

Nov 18, 2022

Tax Preparer

Seasonal tax preparer

Recommend

CEO approval

Business Outlook

Pros

Flexibility, Mentorship, and Training support

Cons

Long Hours, Small storage space

H&R Block

H&R Block reviews about "training"

Company ratings over time

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Not good

Good place to work on temporarily role

Hi Pressure Job With Low Pay

They can do better

Great place to work

good company

Trainings...

Good place to learn and get experience

Low hourly wage, flexible hours, stressful during peak time of tax season

Tax Preparer

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