Is HMSHost a good company to work for as a Server/Bartender?

Server/Bartender professionals working at HMSHost have rated their employer with 1.8 out of 5 stars in 57 Glassdoor reviews. This is a lower than average score with the overall rating of HMSHost employees being 2.8 out of 5 stars. Search open Server/Bartender Jobs at HMSHost now and start preparing for your job interview by browsing frequently asked Server/Bartender interview questions at HMSHost .

Does HMSHost pay Server/Bartender employees well?

Server/Bartender professionals rate their compensation and benefits at HMSHost with 3.1 out of 5 stars based on 57 anonymously submitted employee reviews. This is 6.7% better than the company average rating for salary and benefits. Find out more about Server/Bartender salaries at HMSHost.

How happy are Server/Bartender professionals working at HMSHost?

7% of Server/Bartender employees at HMSHost would recommend their employer to a friend. This rating has decreased by 40% in the past 12 months. Server/Bartender professionals have also rated HMSHost with a 1.8 rating for work-life-balance, 3.2 rating for diversity and inclusion, 1.2 rating for culture and values and 1.9 rating for career opportunities.

What are the top reviewed jobs at HMSHost?

Barista (297) , Cashier (78) , Manager (77) , Bartender (76) , Shift Supervisor (70) , Server (58) , Server/Bartender (51) , Supervisor (45) , Assistant Manager (43) , Cashier/Barista (35) , Line Cook (35) , Shift Manager (34) , Server/Waiter (31) , Starbucks-Barista (31) , Cook (29)

What are the pros of working at HMSHost according to real employee reviews?

"Good pay and if you’re lucky the associates aren’t as bad as other unions have." ((in 166 reviews)); "There are good benefits and they pay Well.. but it's not a company you want stay with for a long time" ((in 125 reviews)); "Good money and you never work more than 40 hours" ((in 65 reviews)); "Coworkers were great" ((in 60 reviews)); "Free food that's it!! Nothing Else and I mean nothing Else" ((in 60 reviews))

What are the cons of working at HMSHost according to real employee reviews?

"Poor management and extremely understaffed" ((in 317 reviews)); "Many of the managers have worked while sick with Covid and were still handling food." ((in 118 reviews)); "The hours are long and If someone calls in sick they make you work their shift." ((in 58 reviews)); "No training provided" ((in 53 reviews)); "Favoritism was apparent in my particular location...some employees received raises and promotions based on how friendly they were with management." ((in 44 reviews))

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HMSHost

HMSHost Server/Bartender reviews

1.8

7% would recommend to a friend

(57 total reviews)

Steve Johnson

3% approve of CEO

4% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Compensation and benefits

1.9

Career opportunities

1.8

Work/Life balance

1.4

Senior management

1.2

Culture & values

Bartender/Server employees have rated HMSHost with 1.8 out of 5 stars, based on 57 company reviews on Glassdoor. This indicates that most Bartender/Server professionals have a poor working experience there. HMSHost is rated 51% below average by Bartender/Server professionals compared to other employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

57 reviews

3.0

Jun 24, 2025

Decent pay/ long hours

Server/bartender

Recommend

CEO approval

Business Outlook

Pros

Benefits Daily pay Free meals

Cons

Long hours Schedule based on flights

1.0

Jun 21, 2025

Needs better management

Bartender/server

Recommend

CEO approval

Business Outlook

Pros

Not bad money on occasion.

Cons

Managers allowing employees to bully others and just laughing instead. Bartender has to make ALL servers drink items including water, soda, etc and it isn't "policy" for them to tip out the bartender. At times the bartender is so busy in the service well, like on Sundays, when no other places in the airport can serve alcohol, that it is hard to take care of customers at the bar. QR codes suck because a customer can walk up and scan one, put their order in on top of another customers previous order. Customers can and will often use the QR code to avoid tipping the people who are serving their food, even tho said people are only making $2.15hr

2.0

Apr 8, 2025

Just no

Server/bartender

Recommend

CEO approval

Business Outlook

Pros

You will make good money

Cons

Absolutely no support from mgmt

Viewing 4 - 6 of 57 Reviews

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HMSHost Server/Bartender reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Decent pay/ long hours

Needs better management

Just no

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