Does HMSHost pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSHost employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HMSHost. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at HMSHost?

33% of HMSHost employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSHost 2.4 out of 5 for work life balance, 2.3 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at HMSHost?

Barista (297) , Cashier (78) , Manager (77) , Bartender (76) , Shift Supervisor (70) , Server (58) , Server/Bartender (51) , Supervisor (45) , Assistant Manager (43) , Cashier/Barista (35) , Line Cook (35) , Shift Manager (34) , Server/Waiter (31) , Starbucks-Barista (31) , Cook (29)

What are the pros of working at HMSHost according to real employee reviews?

"Good pay and if you’re lucky the associates aren’t as bad as other unions have." ((in 162 reviews)); "There are good benefits and they pay Well.. but it's not a company you want stay with for a long time" ((in 125 reviews)); "Free food that's it!! Nothing Else and I mean nothing Else" ((in 71 reviews)); "Good money and you never work more than 40 hours" ((in 65 reviews)); "The only pros I can think of is a free meal as long as its not over $12" ((in 60 reviews))

What are the cons of working at HMSHost according to real employee reviews?

"Poor management and extremely understaffed" ((in 314 reviews)); "Many of the managers have worked while sick with Covid and were still handling food." ((in 116 reviews)); "The hours are long and If someone calls in sick they make you work their shift." ((in 58 reviews)); "No training provided" ((in 54 reviews)); "No work life balance at all" ((in 20 reviews))

What are employees saying about HMSHost layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSHost layoffs and their outlook for job security at HMSHost in 2026.

What are the top reviewed HMSHost locations?

Charlotte , Orlando , Las Vegas , Bethesda , Los Angeles , Chicago , Phoenix , Dallas , Atlanta , Tampa , Saint Louis , Houston , Fort Myers , SeaTac , Spokane , Portland , Fort Lauderdale , New York , Santa Ana , Jacksonville , Miami , Salt Lake City , Raleigh , Norfolk , Minneapolis , Nashville , Columbus , Newark , Indianapolis , Sacramento

HMSHost reviews

2.8

33% would recommend to a friend

(2,400 total reviews)

Steve Johnson

34% approve of CEO

28% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.9

Compensation and benefits

2.6

Career opportunities

2.4

Work/Life balance

2.3

Culture & values

2.2

Senior management

HMSHost has an employee rating of 2.8 out of 5 stars, based on 2,400 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSHost employee rating is 24% below average for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Dec 5, 2011

A place to work if you don't want to be challenged, grow, and treated poorly by management.

Associate

Recommend

CEO approval

Business Outlook

Pros

Salary (tips positions only) : money is pretty decent if you're working in a tipped position at a high voulme unit. Hours are reasonable.

Cons

Management doesn't care about their employees. You're sick? Have finals in school? Family emergency? Sorry, but you're still going to be working. Communication is non-existent. You'll be lucky to get any form of communication from upper management about why new changes are being made. You'll usually find out about a change, when a supervisor shows up one day to tell you that you're doing something wrong. No training or room for growth. There's no formal training in place for associates to grow or learn new skills. The company just wants people that will show up and go through the motions day in and day out. No trust in employees. The company basically treats it's employees as though everyone is a thief

2.0

Dec 4, 2011

HMSHost: Everything that's wrong with huge corporations.

Fast food attendant

Recommend

CEO approval

Business Outlook

Pros

Free Lunch (That's only IF a manager gives you the OK to take that 30 minute break the company claims we're entitled to daily) which is rare. Getting to stand up all day, who doesn't love that? Healthcare benefits, apparently.

Cons

No breaks, on average it's busy about 70% of the time Overworked Register systems are beyond out of date Broken machinery and equipment

2.0

Dec 2, 2011

A jolly worker is an exceptional worker; pessimism is constant in work atmosphere. Free lunch paid w/ sweat & tears.

Barista (starbucks franchise)

Recommend

CEO approval

Business Outlook

Pros

From least importance to high importance: Comped Lunch Steady Hours (w/ overtime if location is hectic) Acquire Versatile Skills Interesting People Outstanding Orientation Professional and Competent Upper & Middle MGMT Supportive Human Resources Diversified Employment EOE

Cons

From least importance to high importance: Lack of Corporate Culture and Goodwill Union Dues (unnecessary expediency) Unreliable gratuities policies. Starting Pay rate is minimum and is not DOE Grumpy Patrons Inadequate Incentives Faceless corporate At Will Employment Lack of Cohesion Among Coworkers A sense that I could be replaced or my position could be deemed 'unnecessary' with a layoff by the end of the season Insufficient training WorkPlace Bullying: supervisor (maybe he had problems he couldn't leave at the door) because he had more seniority and was recently promoted I was seen as more expendable. Fair and Ethical treatment went totally down the drain with this super. He should be expected to set a positive example for his subordinates. Leopards never change their spots. As a steadfast employee, there were not enough benefits for my retention; the unsavory behavior incited from the super encouraged my resignation.

Viewing 2368 - 2370 of 2,400 Reviews

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Jobs at HMSHost

Multi-Unit F&B Director I

HMSHost

HMSHost reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A place to work if you don't want to be challenged, grow, and treated poorly by management.

HMSHost: Everything that's wrong with huge corporations.

A jolly worker is an exceptional worker; pessimism is constant in work atmosphere. Free lunch paid w/ sweat & tears.

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