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Hallmark Labs

Part of Hallmark

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Hallmark Labs reviews

3.2

53% would recommend to a friend

(71 total reviews)

Albert Lai

57% approve of CEO

47% positive business outlook

Hallmark Labs has an employee rating of 3.2 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hallmark Labs employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

71 reviews
1.0
Nov 3, 2014

buyer beware

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. cool factor - tech, media, entertainment, digital, (insert hot, trendy buzzword here) 2. competitive pay - aka, they will throw money at you if they really want you 3. the promise of making a difference & certain fantastic individuals

Cons

regardless of where you're looking to go - you should be thinking long and hard about your personal values and what you require in a job / workplace culture before accepting an offer anywhere. keep that in mind when interviewing here and really trust your instincts. try as best as you can to discern why there is such high turnover - ask for specific examples when offered the explanation that certain people just "couldn't cut it." if given an offer, ask to meet with as many people as possible - from across the different products/depts. ask them direct questions, especially regarding your concerns, and see how they respond. best advice is to do your homework and thoroughly vet it out before joining. go with your gut.

2.0
Aug 22, 2019

Labs is a failed experiment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good office space, friendly coworkers, free food and snacks, plenty of nice "perks" to get your in the door. Typical ‘hip’ corporate package: 401K, health insurance plans, ‘unlimited’ PTO, holiday parties, company outings/happy hours, some free catered lunches, mother’s room, maternity leave, flexible work from home policy. There is an aggressive Charm Campaign happening here, with tons of emphasis on Going Green & recycling, using #WomeninTech for promotion, curating multiple fake photoshoots for online articles to show diversity, etc. It's all a carefully constructed image to lure new hires and keep boosting Hallmark's brand. Many employees are very talented and smart, and willing to put in tons of hard work to lower costs and make projects run smoothly. There is a cozy family vibe on many teams, and people exchange funny memes and go for coffee to cope with the bad days. Of course, cosmetic changes don't fix the rotting roots.

Cons

This is a Fake tech company controlled by middle America's middle managers. Don't accept an offer here unless you are willing to go through heartbreak. You are not working at the cutting edge thriving tech company Labs is trying to model itself to be- you are working at a failed experiment on its last legs. Hallmark Labs keeps recruiting for tech positions and has a major retention problem; departments are a revolving door of developers and engineers. No one stays long because it's impossible to do work when your micromanaged by power hungry Kansas City greeting card moguls. Ultimately, after years of pain, overtime, fire drills, slashed budgets, and pressure, top priority projects are axed without notice. So for engineers, only accept a job at Labs if you enjoy going to 2 hour Meetings about Meetings, Getting three years of your work destroyed by a incompetent middle manager's rushed decision, Lame team building, and forced positivity. The company is bleeding money, good quality people, and there is an exodus of true talent- leaving only old dogs that throw newbies under the bus when things go wrong.

avatar
Hallmark Labs Response
6y
Thank you for sharing your feedback. Recent change in leadership at the corporate level, has resulted in some strategic shifts at Labs. When decisions are made, many factors come into play. One of them is the way it will impact all of our employees. We often have to make long term business decisions that could have implications in the short term. However, we believe that our company will ultimately benefit in the future. We’d be happy to discuss any other feedback you may have.
2.0
Jun 11, 2018

Yes man culture

Recommend
CEO approval
Business Outlook

Pros

They have some great start-up perks. Plenty of bananas and avocados in the kitchen. There is a soft-serve machine with a new flavor every week. There is a massage chair room you can relax from the stress. They have bikes you can rent out for use. People are friendly to your face. Free cards in the office.

Cons

Strategy is done at the highest levels, so your ideas won't be heard. Any push back about process is met with silence. No real leadership team that can communicate a clear vision for the company. They have been bleeding developers for the last year and a half including all their new middle management that they WERE cultivating from developers. No mentorship for career advancement. There are lots of contractors in another country doing the work unsupervised by a technical resource. Really long and pointless tech department meetings, bad wifi, not enough conference rooms, last minute encroaching security emergencies. Employee expectations aren't clearly defined, so it's hard to know if you're being successful. Some metrics they use aren't even indicative of the job associated.

Viewing 4 - 6 of 71 Reviews

Glassdoor has 73 Hallmark Labs reviews submitted anonymously by Hallmark Labs employees. Read employee reviews and ratings on Glassdoor to decide if Hallmark Labs is right for you.