Harness reviews

3.8

71% would recommend to a friend

(467 total reviews)
avatar

Jyoti Bansal

89% approve of CEO

82% positive business outlook

Harness has an employee rating of 3.8 out of 5 stars, based on 467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harness employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

467 reviews
1.0
Mar 2, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay was decent, but it didn't make up for the fact that management didn't care and rewarded unprofessional, 'mean girl' behavior.

Cons

The others on my team were just mean people, and the executive I supported was cold and uncaring. He spent most of his staff meetings cutting people down and getting angry that they weren't meeting his expectations, which is not something you do in a team setting. It was just a very unprofessional atmosphere and extremely demotivating.

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Harness Response
1y
Thank you for sharing your experience. We’re glad to hear that you found the pay competitive, but we’re truly sorry that your experience with management and the team dynamics did not meet your expectations. We understand how important leadership and team culture are in fostering a positive workplace, and we will continue working to improve in these areas. If you're open to sharing more details, we encourage you to reach out to your HR Business Partner directly so we can better address these concerns.
2.0
May 22, 2024

Work Hard, No Play

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Grubhub lunches 2-3 days a week - Some great people left in the company - A few best-in-class products

Cons

- Sales were composed of about 50% new people (within the last two months) at our sales kickoff which shows their commitment to retaining employees or talent - It is a very complicated platform that takes most salespeople 9 - 12 months to get comfortable with and understand but if you don't hit your number in the first year you will likely get laid off and they tend not to promote from within which leads to a revolving door of employees and missed targets - Most were let go due to very unrealistic targets that the company continues to set and continues to miss by a large margin - It doesn't matter how well you have done in the past at Harness. Management makes it feel like your job is always on the line every quarter - Major "boys club" which is a very real inner circle that you are clearly in or you're not in the Harness culture - Of these new salespeople almost all of them have worked with the CRO in the past making it for an extreme culture of "nepotism" from his career tree - When I first joined the company it was an amazing mix of work hard, play hard where we encouraged to put in extra hours and work super hard and they would do tons of stuff to keep employee morale high... now employees are expected to work even harder but other than GrubHub the rewards have been taken away. Hybrid work-life balance, is gone. Happy hours, non existent. - The CRO holds meetings on Fridays to do a wall of shame for the whole sales org on a mandatory call to highlight those who didn't reach their weekly meeting goals. They put the people picture big on a slide - Turnover is very high because "the remember the human" aspect is completely gone - Instead of a celebration of everyone getting together at SKO we were given homework making for 14 hours a day. Which would have never happened when the company was thriving, we would have been able to enjoy some after-work down time with all the employees in one centralized place. - Not a promote from within culture - Management treats everyone as a number - CRO made everyone return to the office but the offices are all empty other than Mountain View - Constant shift in strategic goals and priorities making it hard to get somewhat comfortable or see things through

2.0
Jan 19, 2024

Leadership Grasping

Recommend
CEO approval
Business Outlook

Pros

Good product with steady adoption

Cons

Too many modules to be proficient at all of them Leadership is making radical changes that have seriously impacted customer satisfaction and employee morale. Leadership is lacking maturity and direction. They have totally forgotten the corporate values of "Remember the human" and the CEO is clueless about how mismanaged the departments are and unaware they are circling the drain. Obvious high levels of nepotism towards India employees .

Viewing 13 - 15 of 467 Reviews

Glassdoor has 496 Harness reviews submitted anonymously by Harness employees. Read employee reviews and ratings on Glassdoor to decide if Harness is right for you.