HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)
avatar

Scott Cutler

31% approve of CEO

52% positive business outlook

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

949 reviews
2.0
Jul 13, 2022
Recommend
CEO approval
Business Outlook

Pros

+ Lot of benefits as the company manage direct consumer benefits + Employees are friendly

Cons

There is no space to growth. I was promised to get promoted for years since I am doing the same job with the people with higher job tittle than me. The promotion has never come, and I found a new place where they value my work better than this place.

avatar
HealthEquity Inc. Response
3y
Thanks for your candid review. We're glad to hear that you enjoyed the great benefits HealthEquity offers as well as your fellow teammates. We are sorry you didn't experience the growth and advancement that you were looking for and hope you had the chance to speak with your leader before leaving. We wish you the best in your next endeavors.
3.0
May 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Fair pay, offers benefits, multiple shifts available, remote work available, opportunities to grow.

Cons

Call center culture, 60 seconds or less between calls. Training was very disorganized, were encouraged (get to know round) to share to class about some very personal issues that took time away from the training, there were some things that I did not need to know about my future co-workers on day one. Did group projects like we were in school (posters and presentations) about our positions which did not help us learn our job. Spent less than 1 hour learning about the investing process. Environment felt more like a relaxed high school classroom, it's great until you have to do your job. Last days of training, people walked out as they felt not prepared to take calls due to lack of training. Work/ life balance was a little difficult to accomplish, no guaranteed of time off upon request.

avatar
HealthEquity Inc. Response
4y
Thank you for taking the time to leave us a review. HealthEquity strives to provide a remarkable work environment. We’re sorry to hear you didn’t get the chance to experience that. We will work on improving our training so that all new hires will feel at ease. We wish you the best in your future endeavors.
3.0
May 2, 2022

Good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- great mission and vision - products and services provide real, everyday value to clients and members - a lot of great leaders and caring teammates - awesome benefits outside of salary compensation - flexible work environment

Cons

- average salary compensation and lack of pay transparency - tremendous amount of work along with unclear priorities - lack of career path / effort to help existing employees continue to develop new skills - lots of executive/senior leadership departures recently which results in unanswered questions and more process changes - too many manual and cumbersome processes for both revenue generating and non-revenue generating activities

avatar
HealthEquity Inc. Response
4y
Thanks for leaving us a review. We take this to heart and would love more detail. Your voice will help us to grow and focus on what is most important. We always want to see our teammates grow and advance in their careers within HealthEquity, please share this information with your leader as well as work with our Talent Partner team for any desired career pathing. You can reach them at talentpartners@healthequity.com. As for Compensation, our Total Rewards team is working hard to ensure that compensation is competitive throughout the organization. We recognize there is always room for improvement and would encourage you to share your thoughts with your leader or our People team at people@healthequity.com.
Viewing 142 - 144 of 949 Reviews

Glassdoor has 982 HealthEquity Inc. reviews submitted anonymously by HealthEquity Inc. employees. Read employee reviews and ratings on Glassdoor to decide if HealthEquity Inc. is right for you.