HealthPlanOne reviews about "training"

42% positive business outlook

Reviews by job title

149 reviews
2.0
Aug 13, 2023

Salary not good

Recommend
CEO approval
Business Outlook

Pros

Standards are low Low conversation rate needed

Cons

Bonus is not good and was kept from me untill last day of training

5.0
Sep 1, 2023

Great pay, Top notch training

Recommend
CEO approval
Business Outlook

Pros

You will make 6 figures if you know how to sell on the phone, Management team is there to support you in any way they can. Work remote.

Cons

None I can think of. Great company!

5.0
Jan 2, 2024

Sales Agent

Recommend
CEO approval
Business Outlook

Pros

Growth opportunities excellent training great work environment

Cons

Calls can be challenging but it's a call center

avatar
HealthPlanOne Response
2y
Thank you for taking the time to leave us a 5-star review! We are so glad you are enjoying your time at HealthPlanOne. We appreciate you acknowledging our great work environment, opportunities for growth, and our outstanding leadership team.
2.0
Jan 16, 2024

Low pay

Recommend
CEO approval
Business Outlook

Pros

PTO, benefits , prizes, trainers help immediately once you are selling and need help

Cons

no flexibility, micromanaging. low pay compared to other in same field. If you are struggling, they will make you do cold calling (which another dept) handles making it harder to achieve goals. Leads get distributed to top performers, and the not so good leads get sent to low performers making it harder to sell. Only can sell one carrier. also the training was horrible, the trainers were rude, would scold you if you asked a question that was already answered. get frustrated if you didnt understand. I do not understand how the trainers got away with speaking to trainees the way they did, I never asked questions because you get scolded in front of whole training class. Trainers were not professional at all and rude

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HealthPlanOne Response
2y
Thank you for taking the time to provide feedback regarding your employment with HealthPlanOne. We appreciate you highlighting our PTO plan, benefits, prizes, and support from leadership! I am sorry you were unhappy with the flexibility of the role and the training program. We are continuously evaluating our training program to stay up to date with new methods of learning and management styles. If you have any other specific feedback or would like to continue this conversation, please email us at feedback@hpone.com and I will get back to you promptly.
3.0
Aug 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people to work with. Good starting salary for beginners.

Cons

Systems crash a lot, or just dont work. Supervisors are new every year with few returning. Training and nesting not helpful in real life situations.

2.0
Oct 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Training, atmosphere, coaching, paid licensing

Cons

Low pay, not transparent about commission, constantly changing script

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HealthPlanOne Response
2y
We appreciate you for sharing your review with us. We're pleased to hear that you find our company a valuable place to gain experience, and we thank you for your recognition of our training, atmosphere, coaching, and paid licensing. However, we understand your concerns about the low pay, lack of transparency regarding commissions, and the frequent changes to the script. Your feedback is crucial to us as we continuously strive to improve our processes and ensure that our employees feel valued and supported. If you have any further feedback or suggestions on how we can enhance your experience, please don't hesitate to email us at feedback@hpone.com.
3.0
Oct 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Nice culture, wonderful coworkers, laid back, training

Cons

Must be on camera all the time, low pay for all that micromanagement

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HealthPlanOne Response
2y
We appreciate you for sharing your feedback with us. We're delighted to hear that you enjoy our company culture, the camaraderie among coworkers, and our laid-back training environment. However, we understand your concerns about the requirement to be on camera and the perception of low pay relative to the level of management. Your insights are valuable to us, and we're committed to providing a work environment where employees feel comfortable and supported. We'll take your advice to heart and strive to ensure that our leadership is more sensitive to the needs of our team members. If you have any further feedback or would like to continue this conversation on how we can improve, please don't hesitate to email us at feedback@hpone.com.
2.0
Nov 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Schedule is nice, remote work is nice

Cons

Everything about this company is a disorganized mess. The supervisors don’t even know the product they are encouraging you to sell, are constantly offering conflicting advice from one another, and set unrealistic expectations for an incredibly slow AEP. Additionally the commission is terrible, which is why they don’t tell you until the last week of training.

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HealthPlanOne Response
2y
We appreciate you for taking the time to share your feedback. Thank you for acknowledging the benefits of our schedule and remote work options. However, we're deeply sorry to hear about the challenges you've encountered with disorganization and conflicting guidance from supervisors. Your concerns about product knowledge, expectations, and commission structure are valid, and we understand the impact they can have on your experience. Rest assured, we are committed to addressing these issues and making necessary improvements to provide a better working environment for all. Your advice on organization and alignment within the team is noted, and we will work diligently to implement strategies to improve communication and consistency. If you have any further feedback or suggestions on how we can enhance our operations, please feel free to email us at feedback@hpone.com.
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