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Heritage Home Service

Engaged Employer

Heritage Home Service reviews

4.1

77% would recommend to a friend

(33 total reviews)

Craig & Steve Chartier

81% approve of CEO

77% positive business outlook

Heritage Home Service has an employee rating of 4.1 out of 5 stars, based on 33 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Heritage Home Service employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

33 reviews
1.0
Nov 12, 2018

Their lack of action speak much louder than their words

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Weekly pay. Charitable work within the community that was brought about by the owners.

Cons

Management are bullies. Members of family who have no qualifications still somehow end up in management positions. The majority (not all, but most) of the office employees are two faced. They offer no training, yet reprimand you if you did something wrong. You become afraid to take a day off because they may try to plot how to fire you. Individuals with high work loads are grossly underpaid whereas technicians get $5 raises like money grows on trees. They fire people because they are so unqualified in their jobs they don’t know how to handle any situation. They make promises and then never act on them. Certain members of management are blatantly sexist and treat the women in the office like an episode of Mad Men. The place is an extremely hostile work environment, multiple individuals showed signs of emotional abuse.

1.0
May 23, 2018
Recommend
CEO approval
Business Outlook

Pros

The only pros are the building is clean and fairly nice although it is not equipped to hire anyone that needs any sort of handicap accessibility. Not ADA compliant at all.

Cons

ALmost too many to list. Spoiled and entitled management mostly because they were given jobs by mom and dad. You are bullied by other employees, treated like a baby by management, spoken to like a child, and given no freedom to be yourself, express yourself, or speak up. Massive cronyism and favoritism. In a long career it's honestly the most supremely awful place I have ever had the displeasure of being employed at. The techs are nice and all, but are trained to upsell and offer items not needed. The most common complaint from customers is/was price gouging. The negative reviews on other sites receive scripted responses from underpaid employees, not management - as I am sure this one will as well - we're so sorry you feel this way etc. Do yourself a favor and stay far away. Truly a horrid place to work.

avatar
Heritage Home Service Response
8y
We truly would not want any employee to ever feel that they are being bullied or didn't have an opportunity to speak up! We would invite you to please contact us here in the People & Culture Department (HR) so that we can learn more about why you feel this way. You can reach out to us any time at 603-647-4881 and ask for the People & Culture department, or feel free to send us an email at careers@justcallheritage.com.
5.0
Apr 12, 2018

I have Never worked for a better company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Goal Driven Truly Care about their employees Approachable owners and management staff Clear on expectations Gives back to their community they serve Family environment Great Compensation and Benefits

Cons

To submit my review I had to type more than 5 words in this section............

avatar
Heritage Home Service Response
8y
We love that you enjoy working here at Heritage, as we want everyone to truly feel that way! We do appreciate both positive and constructive feedback as well, so please any ideas or suggestions, please feel free to reach out to us here in the People & Culture Department (HR)!
Viewing 25 - 27 of 33 Reviews

Glassdoor has 33 Heritage Home Service reviews submitted anonymously by Heritage Home Service employees. Read employee reviews and ratings on Glassdoor to decide if Heritage Home Service is right for you.