Besides the typical ailments of a retail job…
Hibbetts is extremely outdated with their technology. Slow is an understatement with their registers. Their inventory tracking program is also lackluster. Whenever an item sells well, it hardly ever restocks that item, and if it does it takes months to restock on that item.
The pay is (not surprisingly) awful. Don’t ever expect to see a double digit wage unless you are the head manager. Raises are annual or along with promotions, and unless your store is selling product like hotcakes, the annual raise is iffy.
Your schedule is never regular. All hours are irregular, your days are inconsistent, and your shifts are always different (for no real reason, either). You’ll never be able to plan anything more than 2 weeks in advance with friends or family. You also work every weekend. I almost forgot what 2 consecutive days off felt like.
Along with pay, the benefits are mediocre as well. No benefits until 1 year after you reach full time status.
Don’t expect to get past “Team Player” for a long time. The only way you’re getting a promotion after that is if someone leaves. You will literally never get promoted if your manager doesn’t like you because it is up to them to get approval for your promotion. I would not want the Head Coach’s (head manager) job anyways. 48 hours a week on salary and 1 week of vacation per year.
Once hired, your training is minimal (if any). You’re given a book that will quiz you on 20+ year old, outdated sales tactics and nonsense policies.
They want you to sell like a commissioned salesman on an hourly wage. There is no incentive or motivation to sell more. They push silly add on sales like insoles and socks with every shoe sale when they aren’t necessary; adding new people to the MVP rewards because Hibbetts is too cheap to advertise; and there are unrealistic quotas to meet on selling insoles, aerosols, and adding new MVP customers. You’re measured by how much useless product you can add on per sale.
They have awful priorities. They would rather update a minuscule dress code policy than updating their prehistoric sales tactics.
And finally, referring to the caveat of a flexible schedule, the schedule is only flexible half of the year. January through May is the only acceptable time you can attend school, or whatever it is you need to do. June through September? No days off because of back to school sales and 4th of July. November and December? Black Friday and Christmas. You’re not allowed any scheduled days off through the busy months. You’re open 363 days a year (the only given are Easter and Christmas) with no sick days either. If no one wants to help you out/cover your shift and you are bleeding from all of your orifices, you are just out of luck.
