Is Highmark Residential a good company to work for?

Highmark Residential has an overall rating of 3.8 out of 5, based on over 455 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 73% of employees would recommend working at Highmark Residential to a friend and 67% have a positive outlook for the business. The best reviews about Highmark Residential have been left by employees working as Regional Manager , Maintenance Technician and Leasing Consultant .

Does Highmark Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, Highmark Residential employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Highmark Residential. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Highmark Residential?

73% of Highmark Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Highmark Residential 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Highmark Residential?

Community Director (54) , Leasing Specialist (47) , Assistant Community Director (37) , Leasing Consultant (29) , Assistant Manager (19) , Maintenance Technician (17) , Leasing Agent (15) , Property Manager (12) , Maintenance Supervisor (11) , Sales Director (11) , Regional Manager (10) , Community Manager (8) , Service Manager (7) , Assistant Community Manager (6) , Leasing Manager (6)

What are the pros of working at Highmark Residential according to real employee reviews?

"Benefits are great and people from corporate to site level are amazing." ((in 45 reviews)); "Highmark Residential hires great people and promotes from within." ((in 20 reviews)); "good training" ((in 19 reviews)); "Great bonus structure best in the business" ((in 13 reviews)); "Good bonus structure" ((in 10 reviews))

What are the cons of working at Highmark Residential according to real employee reviews?

"Upper Management is next to impossible to get a hold of." ((in 20 reviews)); "There is no work life balance" ((in 7 reviews)); "Advancement opportunities are limited in certain areas." ((in 6 reviews)); "Many managers don’t even know how to use the software the leasing agents are using, so when prospects engagement is low they are little to no help and it comes off as hypocritical when they want results they themselves would not be able to accomplish." ((in 5 reviews)); "Long hours and strict on dress code" ((in 4 reviews))

What are the top reviewed Highmark Residential locations?

Dallas , Houston , Jacksonville , Denver , Orlando , Austin , Tampa , Charlotte , Raleigh , Miami , Atlanta , Nashville , Denton , Westminster , Gaithersburg , Fort Lauderdale , Mesa , Phoenix , Carrollton , Greenville , Savannah , Virginia Beach , Tucson , Louisville , Cary , Arlington , Mesquite , Pearland , Murfreesboro , Pittsburgh

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Highmark Residential

Highmark Residential reviews

3.8

73% would recommend to a friend

(446 total reviews)

Matt Smith

91% approve of CEO

67% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Culture & values

3.6

Career opportunities

3.5

Senior management

Highmark Residential has an employee rating of 3.8 out of 5 stars, based on 446 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Highmark Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

446 reviews

3.0

Jan 8, 2020

Good company, just don't expect raises

Leasing specialist

Recommend

CEO approval

Business Outlook

Pros

Competitive leasing bonus, healthcare & benefits

Cons

Not much room for growth because of high demand. Does not give cost of living increases every year. I have not received a raise at all even though my reviews exceed expectations.

Highmark Residential Response

Thanks for sharing your feedback! We would really appreciate the opportunity to understand and address your concerns if you would like to share more. Please email us at HR@HighmarkRes.com. Thank you!

5.0

Jan 8, 2020

One of the best property managment companies out there!

Leasing specialist

Recommend

CEO approval

Business Outlook

Pros

Most of the people you work with within the company, not just specific properties, are absolutely wonderful and show a real drive to improve this industry and to grow themselves and the people around them. Communication from corporate to communities is amazing. Success, education, growth, and customer service are highly valued. Training is not overlooked and classes and refreshers are offered regularly if you are driven to better yourself.

Cons

Only one thing that's bothered me enough to write about. The commision structure has changed from above standard to more competitive. Only reason it made the cons list is because we, as employees, had been promised something different previously during some changes being made within the company and have since been capped. The commision structure/compensation is still better than most but had potential to be one of the best offered.

Highmark Residential Response

We love the candor in your review - pros, cons, and advice! We truly value our associates so we would love to hear more about your ideas on improvement. Please feel free to contact us at hr@highmarkres.com - we really hope to hear from you.

5.0

Jan 8, 2020

Wonderful company to work for

Assistant community director

Recommend

CEO approval

Business Outlook

Pros

I've been with Highmark (formerly Milestone Management) for 5 years now and from the bottom of my heart, this is an amazing company to work for! There is a ton of room to grow within the company and they ENCOURAGE that growth and want you to succeed. I work with an amazing team and I enjoy and look forward to going to work every day.

Cons

The only thing I do feel is they are not up to industry standards on pay. While it is good pay- don't get me wrong - I think it could be increased a bit more. We used to get an amazing commission on new leases (1% of total lease term) but now that is capped and it did hurt. This isn't however a reason NOT to work for the company. Like I said, I LOVE it here!

Highmark Residential Response

Thank you for sharing your high rating of Highmark Residential. It has truly been a pleasure having you as a part of our team!

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Good company, just don't expect raises

One of the best property managment companies out there!

Wonderful company to work for

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