Hobby Lobby reviews

3.2

46% would recommend to a friend

(4,941 total reviews)
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David Green

44% approve of CEO

44% positive business outlook

Hobby Lobby has an employee rating of 3.2 out of 5 stars, based on 4,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hobby Lobby employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

5K reviews
3.0
Jan 1, 2022

Company misses the mark

Recommend
CEO approval
Business Outlook

Pros

My in-store management team is amazing and I’m grateful to be on a team that is understanding, caring and in general just good people. Ability to flex creative talents on occasion. Decent salary pay. Nice perks for hourly employees such as unused pto pay out. A lot of customers are happy… they don’t NEED anything in the store, they are there because they WANT to be. The company finally started promoting from within to co-manager position.

Cons

Expectations change daily, sometimes multiple times a day. There is a culture of ‘do, undo, redo’ repeatedly. DM may require things done one way, RVP another. If RVP is in the area we have to stop what we are doing to run around and change things to his way, sometimes to change it back after he is gone. ‘Mandatory’ practices are put into place sometimes weeks after processes have been started requiring the famous undo, redo. A lot of time is wasted trying to please upper management instead of getting product into customer’s reach and keeping the store in order. Payroll budget is a joke and doesn’t come close to covering the employee matrix set out by corporate. For salary managers the weeks between Thanksgiving and Christmas are mandatory 6 day work weeks with 2 or 3+ open to close shifts per week. Work/ life balance does not exist in Q4. At times, working Sunday is necessary to complete projects.

2.0
Jul 20, 2021

Don’t work here if possible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Full time pay is decent if you work there long enough and prove your worth. That’s about it.

Cons

They don’t operate like traditional retail stores. They lack barcodes like primitive cavemen. It makes finding and selecting items as a cashier almost impossible. It’s probably why they lose thousands each year from inaccurate department selections. Don’t try to settle a dispute with management, the system works to where comanager and store managers win. Assistant managers are used as scapegoats. Goodluck if you order items as well. You will fill the shelves with the required “basic” and then get tested on it randomly during the month. If the slot happens to be full the entire week and a customer decides to buy everything off the peg right before the test, you get blamed. Their system is extremely flawed. Being respectful and loyal will not help you in the long run. Being aggressive and assertive is the way to go. If that’s not you, move on.

2.0
Oct 24, 2019
Recommend
CEO approval
Business Outlook

Pros

- Depending on the store, the people are usually good to work with. I made several friends. - The pay is decent, and Sundays off is nice. - It's easy to sell products when you often want to shop there yourself.

Cons

After working at multiple stores, I was able to see differing management styles, and get a deeper feel for the company. It led me to notice a lot of flaws. Firstly: If you're looking to this company to be a standard for christianity - don't. They claim to be christian, but there were many things I found to be shady (the way sales are structured, the wording of their signage is often misleading, store brand items that used to go on sale now no longer do but the prices are remaining at the higher end, etc). Also, for a supposedly "christian" company, they show very little grace, considering that christianity is founded upon the concept of grace. Three of my associates were fired, all in different stores, and all for very petty reasons that did not justify being fired, merely being warned. It is easier to get rid of the minor irritation than to take into account their true natures and the hard work that the individuals poured into the company for 3, 4, and 10 years. Secondly (and more minor, but it still deters a lot of employees): Everything is manual at this company. If you're used to scanning items at the checkout, get ready for lots of buttons. They scan only receipts (for returns), coupons, and sewing patterns. Everything else is done by typing. There is a lot to remember. If you remember things easily, it's not difficult, but for the majority of people, it is tricky and time consuming to learn, and you don't get much training - two days if you're lucky - before they start throwing you into new situations and expecting you to perform perfectly. Others may try to help you, but if they take time from their jobs, they get in trouble. So you're kind of on your own. Thirdly - you're never going to get any kind of recognition for the super hard work you do. The only times I ever received compliments was when other coworkers talked to me, and when I was leaving my first store (they were sad to lose me). Other: They don't really give you an opportunity to move up in the company, and there are NEVER raises. The benefits are fine, but no better than you'd expect. It's hard to balance life and work because most managers will not give you your weekly schedule until the week of, or a couple days before. The Greens do not want their employees to have their own ideas for making work better or easier. To paraphrase their own words: 'We do not want you to have ideas. We want you to follow the way we say to do things.' Senior management will be friendly and nice to you, but the second they decide you were wrong, things are bad. Even if it turns out you weren't in the wrong. They are fickle. Also, everything you learn is subjective. One manager might want you to do things one way, and then you get yelled at the next day by another manager. You often aren't sure where you stand. When big-wigs come to town, there is a sudden scramble to get everything perfect, when it should have been up to standard all along. If you're considering working for this company, know that it can be fun, but it is daily a very fine line even for those with the best of personalities and the strictest of rule-followers.

Viewing 208 - 210 of 4,941 Reviews

Glassdoor has 5,090 Hobby Lobby reviews submitted anonymously by Hobby Lobby employees. Read employee reviews and ratings on Glassdoor to decide if Hobby Lobby is right for you.