HomeServe reviews

Professionally, it's a great business to develop and progress. I can see that already. Ethically I wanted a fit with a company and this certainly delivers. I was impressed to hear about schemes like gaining an extra 'charity' day to your holiday allocation, where you sacrifice your salary for a day, but the money goes to charity. I'm impressed by the company customer charter promises, where we absolutely do right by the customer, helping pensioners struggling with boiler problems, for example, makes you feel proud to part of something like that as well as supporting the Midland Langar Seva Society, providing food for the homeless. But joining a business like this is the closest I've found to working at TNT, where it's a close family, where the culture is around people development and 'home grown timber'.

I've been with the business for just over a year. I joined because I knew the majority of the leadership team and had worked with them before at a previous company. We had a great way of working before at the previous company and plenty of success. Are we trying to replicate what we had before? No, we are taking the best bits, adding new elements and combining them with the People who have been there for a long time and know HomeServe best. We are building a special company. A company that understand People no longer buy products and services, they buy relationships, stories and magic.