HomeServe reviews

I've been working at HomeServe for 11 years and I can honestly say that now we have an amazing culture. The SMT are always there to listen to concerns and also give advice and guidance when required. I've never worked for a company where the employees voice is heard properly and is so powerful. HomeServe looks after its People - We have great perks to the job too e.g. we've just had fireworks at Halloween, a fairground on site (all free!) for family and friends, a Christmas Ball every year and also we have great benefits from our online portal where we can get cashback from lots of retailers. We really focus on our Customers through Customer First where we use a hardship fund to help Customers in need who may not be covered for their particular emergency. People from all around the business attend a daily meeting to help these Customers. To sum up HomeServe in 2 words - People, Customers

I've got to say that over the last year I have been really "engaged" by this great ambitious business. I've had the chance to speak to senior directors who are very easy to talk too, been developed and gained a mentor within the Marketing Team. HomeServe has really turned a corner over the past couple of years and turned me from negative to positive. I turned up for the great wages on offer but now I genuinely feel satisfied dealing with our Customer base and feel completely empowered to make decisions which I feel are the right things to do. At HomeServe there is a very vibrant culture and it's like my second family. We get treated to pizza lunches, x mas party's, firework displays, fairground attractions and that's all added to a very good wage. I would have recommended us a couple of years ago purely because of the wage but now it's a truly great place to work. It's not all roses and it's a very hard job, especially when you've committed to 60 hours overtime! but I get a feeling of satisfaction and a sense of worth being here! We have a great sharesave scheme in place Top notch catering facilities Plenty of jobs available and we are a growing business!