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Independence Village

Engaged Employer

Independence Village reviews

4.8

95% would recommend to a friend

(448 total reviews)

John Fitzpatrick

96% approve of CEO

95% positive business outlook

Independence Village has an employee rating of 4.8 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Independence Village employee rating is 40% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

448 reviews
5.0
Nov 14, 2015

A business for people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Let me give a little insight to my employment back ground with this company. I worked for this company when it first open its doors, but had many personal issues with family and finances and left after working for the company for 2 years. It was very difficult to leave and had many offers to stay, but I chose to leave. I have returned after many years and after many other employers and I am here to tell you that Independence Village is a company that truly believes in caring for their employees and residents. Independence Village is currently growing in leaps and bounds, but they are making changes for the employees along the way to assist with the growing pains. I believe that this company is in it for the long haul and if you are looking for a company to grow and advance with, this is the one for you!! I have never worked for a company that supports and values their employees opinions and views this much.

Cons

We are currently going through some growing pains, but are still being supported and heard.

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Independence Village Response
10y
We are so happy to have you back! Thank you for leaving such a great review and for telling your story. The employees make the difference when it comes to providing outstanding service to our residents and we appreciate every single thing that you do! We are going through some growing pains but are confident that we will only be better and stronger because of dedicated team members like yourself!
2.0
Aug 14, 2016

PAY IT FORWARD!

Recommend
CEO approval
Business Outlook

Pros

Work with a great group of people who all take their job seriously to make this the best facility that we can for our residents. Extremely rewarding knowing that the residents appreciate everything we do for them. Also have a wonderful leader to help make work/home life combine easily.

Cons

The biggest problem here, at least for lower level positions, is the wage. Most of the employees at this facility have been here 5+ years and make an extremely low wage. Its not even a living wage in my opinion and definitely not competitive compared with other companies. We had a meeting over 6 months ago, where several of us expressed this, and was told it would be looked into. Haven't received any feedback since. I understand that our wages are not based on tenure but generally the reason that people stay at a job is because they expect to advance eventually. Our wages are not adjusted when minimum wage rises. Therefore we stay stuck at just above minimum wage forever!??! This company is wanting “1440” employees which we all continue to be for our residents, but sometimes when all you can think of all day is if you will have enough gas to get to work the rest of the week or what you’re going to feed your children for dinner because you have no money, it makes it hard to be “1440” for this company. We’re told that we’re appreciated and this facility couldn't run without us but our paychecks show that to be false. I feel that great employees are underpaid, Also, everyone working here are supposed to be treated equally?? Can you please explain to me then, who and how its determined which employees pay for their carport and which don’t?!?

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Independence Village Response
9y
Thank you for taking time to leave a review. We agree, one of our greatest rewards comes from knowing that we can make a difference in our resident’s lives and that they appreciate us. We thank you for having the courage to express your concerns over wages and wage increases, this feedback is taken seriously. We will continue to review our wage rates, benefits and perks as a whole so we can stay competitive in the industry. We encourage you to enjoy all the benefits and perks that are available to you, feel free to reach out Pam at 810-220-2655 and we can supply you with a guide or walk through benefits with you. Thank you for bringing the carport rental question to our attention, it sounds like we need a better system in place to monitor who is parking there, which we will work on! We appreciate you letting us know the areas we can take a deeper look at so that we can continue to grow and provide a great experience for all our employees.
1.0
Jul 9, 2016
Recommend
CEO approval
Business Outlook

Pros

The residents become part of your family. Outstanding, dedicated property level employees. Made great connections within the community. Fun family events.

Cons

Politics. Corporate is a circus. Finger pointing instead of accountability. Employ followers instead of leaders. All power from property has been removed. Worked 40+ hours a week, including nights, weekends & holidays.

Viewing 4 - 6 of 448 Reviews

Glassdoor has 452 Independence Village reviews submitted anonymously by Independence Village employees. Read employee reviews and ratings on Glassdoor to decide if Independence Village is right for you.