Does Independent Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Independent Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Independent Health. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at Independent Health?

38% of Independent Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independent Health 4.0 out of 5 for work life balance, 3.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Independent Health?

Customer Service Representative (9) , Customer Service Representative (CSR) (5) , Anonymous (4) , Project Manager (4) , Manager (3) , Member Service Representative (3) , Supervisor (3) , Director (2) , Intern (2) , QA Analyst (2) , Research Analyst (2)

What are the pros of working at Independent Health according to real employee reviews?

"Great benefits, lots of paid time off" ((in 26 reviews)); "Great people to work with" ((in 19 reviews)); "Work from home, flexibility, great benefits" ((in 13 reviews)); "as the title of the review describes, the company has a great culture for its employees and I am very happy with the people I work with." ((in 11 reviews)); "Great coworkers." ((in 8 reviews))

What are the cons of working at Independent Health according to real employee reviews?

"no room to grow, low pay" ((in 9 reviews)); "Lack of parking" ((in 4 reviews)); "Recent mandatory schedule changes make work life balance a little harder." ((in 4 reviews)); "This creates mediocre leadership." ((in 4 reviews)); "You are better off applying somewhere else because there's no room for advancement and you will be treated like an outsider." ((in 4 reviews))

What are employees saying about Independent Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independent Health layoffs and their outlook for job security at Independent Health in 2026.

What are the top reviewed Independent Health locations?

Buffalo , Williamsville , Amherst , Edison , Lakewood , New York , Dallas

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Independent Health

Independent Health reviews

3.2

38% would recommend to a friend

(178 total reviews)

Michael W. Cropp

55% approve of CEO

15% positive business outlook

Ratings by category

4.0

Work/Life balance

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Compensation and benefits

2.8

Senior management

2.5

Career opportunities

Independent Health has an employee rating of 3.2 out of 5 stars, based on 178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independent Health employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

178 reviews

5.0

Feb 2, 2023

Great Company

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Great company with great benefits!

Cons

None that I have seen thus far

4.0

Jan 29, 2023

Improvement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

PTO, maternity leave, tuition assistance, benefits are all good Flexibility of working from home with all your technology provided to you

Cons

Some departments (Servicing) are cliquey. Some of the managers are absolutely terrible and make your life miserable. Pay can be improved. There needs to be more opportunities for advancement. HR is super strict with following the job posting requirements when there are people within the company that can be taught to do many roles. You need to learn to promote within the company and strengthen your current staff vs hiring strictly externally. It’s not great for morale and longevity. Allow a little flexibility for internal growth.

4.0

Jan 21, 2023

Good place to work

Marketing

Recommend

CEO approval

Business Outlook

Pros

Work from home and flexible

Cons

Salary is definitely a con

Viewing 61 - 63 of 178 Reviews

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Jobs at Independent Health

Account Manager-Associate

Provider Relations Representative

Marketplace Facilitated Enroller

Financial Operations Representative

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