Does Independent Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Independent Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Independent Health. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at Independent Health?

38% of Independent Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independent Health 4.0 out of 5 for work life balance, 3.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Independent Health?

Customer Service Representative (9) , Customer Service Representative (CSR) (5) , Anonymous (4) , Project Manager (4) , Manager (3) , Member Service Representative (3) , Supervisor (3) , Director (2) , Intern (2) , QA Analyst (2) , Research Analyst (2)

What are the pros of working at Independent Health according to real employee reviews?

"Great benefits, lots of paid time off" ((in 27 reviews)); "Great people to work with" ((in 18 reviews)); "Work from home and flexible" ((in 13 reviews)); "as the title of the review describes, the company has a great culture for its employees and I am very happy with the people I work with." ((in 11 reviews)); "Great coworkers." ((in 7 reviews))

What are the cons of working at Independent Health according to real employee reviews?

"no room to grow, low pay" ((in 9 reviews)); "Lack of parking" ((in 5 reviews)); "This creates mediocre leadership." ((in 5 reviews)); "Within the service level upper management is horrible." ((in 4 reviews)); "Too much favoritism and internal politics." ((in 4 reviews))

What are employees saying about Independent Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independent Health layoffs and their outlook for job security at Independent Health in 2026.

What are the top reviewed Independent Health locations?

Buffalo , Williamsville , Amherst , Edison , Lakewood , New York , Dallas

Independent Health reviews

3.2

38% would recommend to a friend

(178 total reviews)

Michael W. Cropp

55% approve of CEO

15% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (178 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Independent Health has an employee rating of 3.2 out of 5 stars, based on 178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independent Health employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

178 reviews

3.0

Jan 18, 2023

Eh, it’s not for everyone

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Generous PTO and during busy months you can work quite a lot of overtime but that’s if you don’t mind an overflow of phone calls for hours on end. Work from home due to COVID.

Cons

Management isn’t really there when you need them and when an issue is brought up that you’d like to be kept private there’s a 99% chance the whole chain of supervisors knows as they’re all friends outside of work. Lack of assistance when needed.

2.0

Oct 30, 2022

Good place to start your career, lacks career progression opportunities

Manager, actuarial services

Recommend

CEO approval

Business Outlook

Pros

People care about each other in a family atmosphere

Cons

Pay is low, stress is high

5.0

Oct 17, 2022

Good place to work

Government sales associate

Recommend

CEO approval

Business Outlook

Pros

The people are very nice, the job is relatively straightforward, and they offer opportunities after the temporary role ends which is great

Cons

It is remote work which is great at first but gets a little boring, this is expected from most remote jobs though

Viewing 64 - 66 of 178 Reviews

Top companies for "Compensation and Benefits" near you

Liberty Mutual Insurance

3.8★Compensation & Benefits

Progressive Insurance

3.9★Compensation & Benefits

USAA

3.8★Compensation & Benefits

Travelers

4.2★Compensation & Benefits

Jobs at Independent Health

Customer Service Representative

Provider Relations Representative

Corporate Wellness Specialist

Actuarial Analyst-Associate