Does Independent Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Independent Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Independent Health. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at Independent Health?

38% of Independent Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independent Health 4.0 out of 5 for work life balance, 3.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Independent Health?

Customer Service Representative (9) , Customer Service Representative (CSR) (5) , Anonymous (4) , Project Manager (4) , Manager (3) , Member Service Representative (3) , Supervisor (3) , Director (2) , Intern (2) , QA Analyst (2) , Research Analyst (2)

What are the pros of working at Independent Health according to real employee reviews?

"Great benefits and employee perks." ((in 28 reviews)); "great people to work with" ((in 18 reviews)); "as the title of the review describes, the company has a great culture for its employees and I am very happy with the people I work with." ((in 11 reviews)); "Work from home, flexibility, great benefits" ((in 11 reviews)); "Great coworkers." ((in 6 reviews))

What are the cons of working at Independent Health according to real employee reviews?

"no room to grow, low pay" ((in 9 reviews)); "Lack of parking" ((in 4 reviews)); "Within the service level upper management is horrible." ((in 4 reviews)); "You are better off applying somewhere else because there's no room for advancement and you will be treated like an outsider." ((in 4 reviews)); "Salary is billed as "competitive" but not great." ((in 3 reviews))

What are employees saying about Independent Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independent Health layoffs and their outlook for job security at Independent Health in 2026.

What are the top reviewed Independent Health locations?

Buffalo , Williamsville , Amherst , Edison , Lakewood , New York , Dallas

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Independent Health

Independent Health reviews

3.2

38% would recommend to a friend

(178 total reviews)

Michael W. Cropp

55% approve of CEO

15% positive business outlook

Ratings by category

4.0

Work/Life balance

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Compensation and benefits

2.8

Senior management

2.5

Career opportunities

Independent Health has an employee rating of 3.2 out of 5 stars, based on 178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independent Health employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

178 reviews

5.0

Jan 19, 2016

GREAT Company but hard to advance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits all around, god work/life balance, continuous training

Cons

no room to advance, underdeveloped career ladder

2.0

Nov 6, 2015

claims

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great play around people

Cons

middle management don't no the work so they depend on the workers while they get the big bucks doing nothing and taking the credit

1.0

Nov 2, 2015

Poor Business Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None. The culture is worse than BCBS

Cons

Management cannot get out of its own way; company still believes it's old cultural myth about being the favored place to work; it lies to its employees and takes advantage of them.

Viewing 142 - 144 of 178 Reviews

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Jobs at Independent Health

Customer Service Representative

Financial Operations Representative

Accountant-Intermediate

Corporate Wellness Specialist

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Independent Health

Independent Health reviews

Ratings by category

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Reviews by job title

GREAT Company but hard to advance

claims

Poor Business Culture

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