Intrax reviews

3.2

54% would recommend to a friend

(119 total reviews)
avatar

Dennis Wong

100% approve of CEO

34% positive business outlook

Intrax has an employee rating of 3.2 out of 5 stars, based on 119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intrax employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

119 reviews
1.0
Dec 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Living abroad and having very little interaction with the headquarters staff. I loved implementing programs and having university groups come down, but it simply didn't last long because management slashed our program budget and raised participant costs so we had no interns or university groups. The work was amazing and I was given the latitude to create any sort of program I wanted because no one else knew anything about international development. However, management's decisions resulted in no interns or groups so there was no work to be done.

Cons

Salaries are low, but foreign NGO salaries are always low. Intrax has no experience in international development and showed no interest in learning about the programs we implemented abroad. They never communicated with country offices so the staff was confused and left in the dark about things. Local staff is constantly afraid of being fired. They never gave me information on my benefits, no orientation, and then refused to pay my flight home despite that being a part of my contract.

3.0
Aug 4, 2014
Recommend
CEO approval
Business Outlook

Pros

- Large corporate culture. Happy hours, team lunches, holiday parties, etc. - A great entry-level position (my first 'real job' out of college) that exposed me to working in an office environment - Diversity. Because this company works with international partners and has other international offices, there are many international employees. Have fun hearing a variety of accents around the office, and be prepared for the craziness of sporting events like the world cup - Opportunity to travel. My position requires visits universities to improve outreach efforts, as well as to develop relationships with faculty. There is also an opportunity to go on site to Belize, Ghana or Peru after working for minimum one year - Compensation reasonable

Cons

- Large corporate culture. Senior management makes all the decisions without taking into consideration other employees. Driven by numbers rather than overall client satisfaction - Low-moderate employee moral (depends on department) - Minimal training. I was trained by my fellow PAs. A year down the road we were told that we were doing things incorrectly and needed to be re-trained - Lack a communication between management and employees. Lack of communication between departments (inefficient). Website has incorrect information and re-routes clients to wrong departments. Confusing, time-consuming, inefficient. - May be required to stay late during high season. Boring in low season

2.0
Apr 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Intrax provided me with opportunities to travel a lot both internationally and domestically which I really appreciated and learned a lot from. There is a lot of flexibility in work hours and location and they support you to a certain extent in taking care of your personal and family life.

Cons

While working for Intrax, I always felt like they were only concerned about what their employees produce and how they perform and how they can use their employees to generate the highest profit possible at the smallest expense and smallest time invested into inspiring their employees. They did this at the expense of their employees and their well being. Employees feel undervalued and like their ideas can never go anywhere - there is no room for creativity or personal growth and during my 5 years there I never felt like they empowered me to grow, learn, or execute my talents to the best of my ability. Their leadership team is mismanaged and they use guilt and humiliation as a way to get their employees to perform, instead of trying to inspire and engage with them. Many managers who use this type of management style have been promoted as they understand the corporate vision, but do not get that of the "global empowerment" vision.

Viewing 19 - 21 of 119 Reviews

Glassdoor has 127 Intrax reviews submitted anonymously by Intrax employees. Read employee reviews and ratings on Glassdoor to decide if Intrax is right for you.