Is Invitation Homes a good company to work for?

Invitation Homes has an overall rating of 3.5 out of 5, based on over 588 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 68% of employees would recommend working at Invitation Homes to a friend and 65% have a positive outlook for the business. The best reviews about Invitation Homes have been left by employees working as Portfolio Director , Maintenance Technician and Project Manager .

Does Invitation Homes pay their employees well?

According to anonymously submitted Glassdoor reviews, Invitation Homes employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Invitation Homes. This rating has been stable over the past 12 months.

How satisfied are employees working at Invitation Homes?

68% of Invitation Homes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Invitation Homes 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Invitation Homes?

Assistant Portfolio Manager (25) , Superintendent (21) , Maintenance Technician (18) , Leasing Agent (13) , Portfolio Director (13) , Customer Service Representative (11) , Project Manager (10) , Customer Service Representative (CSR) (9) , Construction Superintendent (8) , Portfolio Manager (8) , Accounting (7) , Lease Administrator (7) , Leasing Specialist (7) , Accountant (6) , Anonymous (6)

What are the pros of working at Invitation Homes according to real employee reviews?

"Great benefits and ever evolving business practices." ((in 61 reviews)); "the people were great and showed me a lot." ((in 37 reviews)); "Decent pay and overtime possibilities" ((in 31 reviews)); "growing company and great culture!" ((in 22 reviews)); "I would recommend working here if your looking for a great company and team." ((in 20 reviews))

What are the cons of working at Invitation Homes according to real employee reviews?

"Upper management is deaf to the concerns of the people below them." ((in 14 reviews)); "Managers avoid resolving escalations." ((in 13 reviews)); "no work life balance if you are on salary you life is work work work" ((in 10 reviews)); "long hours" ((in 5 reviews)); "Bad communication, disorganized, toxic leaders, and team issues are swept under the rug." ((in 5 reviews))

What are employees saying about Invitation Homes layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Invitation Homes layoffs and their outlook for job security at Invitation Homes in 2026.

What are the top reviewed Invitation Homes locations?

Dallas , Charlotte , Chicago , Tampa , Atlanta , Jacksonville , Phoenix , Tempe , Bellevue , Roseville , Plantation , Scottsdale , Orlando , Miami , Seattle , Minneapolis , Altamonte Springs , Sacramento , Denver , Addison , Los Angeles , Corona , Las Vegas , Gilbert , Houston , Dunwoody , Sandy Springs , Glendale , Pasadena , Henderson

Invitation Homes reviews

3.5

68% would recommend to a friend

(550 total reviews)

Dallas Tanner

75% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Invitation Homes has an employee rating of 3.5 out of 5 stars, based on 550 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Invitation Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

550 reviews

1.0

Jun 24, 2018

POD

Pod

Recommend

CEO approval

Business Outlook

Pros

Ins benefits would be only reason .

Cons

Ridiculous upper management communication. Human Resource a joke, no confidentiality . Training basically nonexistent. Prepare for no family life, work on PTO. Also, lying skills are a must as the customer (resident) is always wrong and even with sky high rents, cannot fix things correctly unless they call corporate.

Invitation Homes Response

7y

Wow, it sounds like you just didn't have a good experience here. I'm actually really surprised - and sorry - to hear it. We have a great group of people who are passionate about what they do and who work hard every day to serve our Residents and earn their continued business. While I appreciate your candid feedback, I have to disagree with your comments "... as the customer (resident) is always wrong and even with sky high rents, cannot fix things correctly until they call corporate." That couldn't be further from the truth. Our market teams work exceptionally hard to provide the genuine care experience we promise our Residents. And it shows in the fact that our Residents rate us 4.3 stars (out of 5) on satisfaction and that they choose to renew their leases and stay in their homes 50% longer than in the apartment industry.

1.0

Nov 29, 2016

Disappointed dedicated employee

Vendor coordinator

Recommend

CEO approval

Business Outlook

Pros

Ih was a family to me. We genuinely enjoyed each other and there was minimal drama throughout my 3 years.

Cons

As the company started to grow and grow, I feel ih lost sight of their image, their employees. They're so concerned with the bottom line that they didn't care about the people who got them to where they are today. The 'little people'. It wasn't Corporate that made the company, it was/is the dedicated, under paid employees who talk to residents all day long, resolving all of Corporates regional issues. Yes, Corporate has their job to do, but they neglect the heart of the company. I would still work there if I was/felt appreciated for all of the above and beyond tasks I did. From what I understand, I'm not the only one who feels/felt taken advantage of.

Invitation Homes Response

9y

Thank you for your comments, and for your contributions to Invitation Homes. We agree that our employees are the heart of our business, and we value the genuine care our associates show our residents every day. Our compensation packages and reward structures ensure we are demonstrating our appreciation,. In addition, we have launched a number of recognition programs to ensure that our employees know just how much we appreciate what they do. And more are in the works!

2.0

Nov 25, 2016

Poor Management in Leadership that fails to recognize the Enormous Employee Contributions at great personal sacrafice

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people that are willing to go the extra mile to deliver exceptional results in this young organization. Hands on experience in many areas of the company, with many needs to succeed operationally.

Cons

Poor Leadership in Managment that changes operational goals daily, with reactionary impulsive inconsistent direction on company organizational needs in priority. Corporate politics are enabled at the highest level to undermine the strategic needs and initiatives the company needs to meet in directives. People, work life balance, and contributions are undermined daily under incnsistent managment policy, that does not have visibiltiy of senior management and in fact jepradizes the accomplishments employees are trying to make on behalf of the company. Senior management allows that direction to continue and it will continue to disrtupt the organizations direction, to the extenet SR Management will have to be replaced to allow the organiztion to grow.

Invitation Homes Response

9y

Thank you for sharing your comments. We agree that Invitation Homes has great people who are willing to go the extra mile to deliver exceptional results. We’ve recently launched some exciting programs to recognize employees for all they do every day to contribute to our success and there are more recognition programs in the planning stages. We regret that you were frustrated by changes at the company. As Invitation Homes grows, our policies also must evolve. We recognize that this change can create uncertainty and we’re working to ensure that we communicate policies and expectations clearly and consistently. While you are no longer an employee, we encourage current employees to share any concerns directly with management so that we may address them specifically in a meaningful and timely way.

Viewing 19 - 21 of 550 Reviews

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Customer Service Representative - Property Management