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      Invoca

      Engaged Employer

      Invoca reviews

      3.7

      69% would recommend to a friend

      (161 total reviews)
      avatar

      Gregg Johnson

      89% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      Invoca has an employee rating of 3.7 out of 5 stars, based on 161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Invoca employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      161 reviews
      3.0
      May 20, 2022

      Pay is not competitive + high turnover rate

      Cs department
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart people, it’s too bad so many are leaving Innovative product and product leaders Strong engineering and product teams Overall caring and flexible culture (was better pre covid)

      Cons

      Leadership that makes hasty selfish uneducated decisions The decision to segment accounts unfairly and disproportionately No ownership when it comes to bad decision making Lots of coverup for high departmental turnover by making comments about how successful hiring was, when in fact, it’s backfilling people who left Hiring poor middle management with track of turnover, with limited promotion from within Compensation isn’t even worth considering a job here for. Not competitive at all Low amount of career pathing here Employees will be stuck under director and SVP level and will always hit a ceiling

      2.0
      Jul 5, 2018

      Second best for those who refuse to leave SB

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Several incredible engineers on staff to learn from. * Fascinating telecom stack. * Good TDD culture and peer review processes. * Wonderful location in downtown SB with parking. * Very easy interview.

      Cons

      * Compensation is non-competitive, even for the area. * Engineering is locked to a select set of technologies, and leadership will not consider evaluating other / newer tooling. * Very poor mentoring. * Engineering (my dept) was riddled with favoritism, drama, and politics. There were several instances of engineers trying to steal leadership of projects from the engineers who actually proginated the ideas. * Monolithic application structure and aged deployment strategies. * Management is wholly devoted to the dollar, and puts all employee needs second.

      avatar
      Invoca Response
      8y
      Thank you for the feedback, we read all our reviews and value both positive and constructive criticism to help us make Invoca the best workplace possible . Your review profile indicates that you are a current employee, however, we’re pleased to share that many of the cons you cited have changed at Invoca in the last few years. Here are a few examples of new approaches we’ve implemented based on employee feedback and opportunities for improvement: * We have adopted a Docker based microservice architecture and new services have been developed with different languages and toolsets * We developed a continuous deployment pipeline. Read more about it here: https://medium.com/invoca-engineering-blog/our-journey-to-continuous-deployment-cf21b2355051 * Mentoring has been vastly enhanced by embedding architects on each team, encouraging pair programming, scheduling passion time, and having regular one on ones with technical leaders * We offer competitive pay, excellent work/life balance, and an industry leading package of benefits We work hard at Invoca to make every employee, partner and customer experience a positive one. And with all of the changes made in the last few years, and our commitment to continuous improvement we firmly believe that Invoca is a great place to work and develop software in Santa Barbara.
      1.0
      Mar 31, 2025

      Leadership Culture Prioritizes Sales Over Product and People

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Invoca provided me with meaningful opportunities to lead strategic initiatives and deliver high-impact technical solutions alongside talented colleagues. During my tenure, I gained valuable experience collaborating across teams and influencing large-scale programs that directly contributed to business growth. Earlier on, the culture was mission-driven and collaborative, fostering innovation and a strong sense of shared purpose.

      Cons

      Over time, I observed a growing disconnect between Invoca’s stated values and the strategic decisions being made at the leadership level. While the company promotes principles like continuous improvement, customer-centricity, and team collaboration, in practice, these often took a back seat to short-term sales priorities. This sales-first mindset frequently hindered product quality, strained cross-functional collaboration, and limited the company’s ability to deliver long-term value to customers. In a SaaS environment, revenue growth is important, but sustainable success requires a balanced focus on innovation, alignment, and delivering meaningful outcomes across the entire customer journey.

      Viewing 4 - 6 of 161 Reviews
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      Glassdoor has 175 Invoca reviews submitted anonymously by Invoca employees. Read employee reviews and ratings on Glassdoor to decide if Invoca is right for you.