J. Crew reviews

3.8

67% would recommend to a friend

(4,332 total reviews)
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Libby Wadle

69% approve of CEO

43% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,332 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Dec 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Overall great company, seem to somewhat care about their work at home employees

Cons

Ridiculous expectations pushing their credit card.....trickles from the top to the managers who force it upon us that it is absolutely nerve-wracking at times. Unrealistic expectations and makes sense why their turnover rate is so high.

3.0
Nov 26, 2021
Recommend
CEO approval
Business Outlook

Pros

The job use to be fun and enjoyable the best when it was run by Micky! When he was in charge we took care of our customers and we were high class store.

Cons

Now it’s all about the stats get customer on and get the customer off the phone quick as possible. It’s all about numbers not the customers any more and it shows and you have all goals met or you get “occurrence “ you get then your fired!

Viewing 187 - 189 of 4,332 Reviews

Glassdoor has 4,469 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.