Journeys reviews

3.0

44% would recommend to a friend

(3,569 total reviews)
avatar

Andy Gray

50% approve of CEO

29% positive business outlook

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,569 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Feb 18, 2018
Recommend
CEO approval
Business Outlook

Pros

You get a 40% discount and manager tries to make hours flexible for employees. Fun work environment.

Cons

I worked for Journeys for 2 years and.. They over work their employees. Expect too much form employees They give you hours depending on your sales performance, and yes thats fair, but in low seasons when all you have is one or two customers walking into the store , meeting sales goals seems impossible. Then you end up with short hours because you dint meet your goal for the week or month. I worked for Journeys for 2 years and every time they would over work me. I was always responsible and always available, but when season got low and my sales got low too, they decided to undepromote me to a "seasonal job". Therefore basically firing me. They also dint even formally told me, you just expect it because they cut all your hours until you start asking questions. So much work and dedication put into this company for no reward, just a normal pay. If you can get another place to work I strongly recommend it. If not, consider journeys as a temporary job, not a long term job. They will kick you out once they're done with you.

2.0
Nov 20, 2017

Low Base Pay, Under Minimum Wage...

Recommend
CEO approval
Business Outlook

Pros

some decent co-workers. when its busy you can make some extra cash. slow, painfully easy job. 40 % discount up to about $200.

Cons

1. Most managers are horrible, they think they're great, loving, don't pick favourites, but its the complete opposite. I made 1 mistake in my first 2 weeks of working and my manager didn't give me shifts for 3.5 weeks, then no reason why. Petty people, cliquey, just the worst. 2. Base Pay + 4% commision... some days you're lucky to make it out of an 8-hour shift just at minimum wage. Most of the time you're paid under minimum wage. 3. In the slow season, you're lucky to get 1 shift every 2 weeks 4. Make you bring out 4 pairs of shoes, a pack of socks, and a protectant spray to a customer. It's truly embarrassing asking a mom of 5 to buy 5 pairs of socks for almost $20 and 4 pairs of shoes per kid.

3.0
Oct 11, 2017

Rewarding, but stressful.

Recommend
CEO approval
Business Outlook

Pros

For me, my team is what makes the job worth it. I love the people I work with. There are standards of performance that some may find hard to reach but they really aren't too bad. You really need to be dedicated to make your goals, but it's hard to be dedicated if you don't like the job. You actually have a chance to grow within the company, which is rare in retail. If you're a manager and your store does well, you have the opportunity to win a bunch of stuff including a trip to Nashville where you go party with other managers for a week which is pretty cool.

Cons

The only real motivation to make the goals set for you is fear of being fired. If you're a manager you are expected to work on your days off and have no social life. Expected to network/recruit pretty much all the time, with no real training on how to do so.

Viewing 3520 - 3522 of 3,569 Reviews

Glassdoor has 3,622 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.