Journeys reviews

3.0

44% would recommend to a friend

(3,569 total reviews)
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Andy Gray

50% approve of CEO

29% positive business outlook

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,569 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Aug 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Discount on shoes, lax dress code

Cons

The ladders we had to use were so insanely dangerous. There wasn't enough room in between the aisles to prop the ladder at a safe angle, so it would wobble and feel like it would tip over with the slightest move. I told my manager and she laughed and said something like 'yeah its dangerous, I'm pregnant and have fallen before' and the other employees just laughed about it. The pay was ridiculously low, and the 'training' was essentially just the other employees having me run to the back to grab shoes they needed. Nothing in the back was alphabetized or organized in any coherent manner and yet they expected me to memorize where all the brands were my first day on the job. Horrible experience! 10/10 would NOT recommend.

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Journeys Response
2y
We're so sorry to hear that you had a negative experience with us. We always strive to provide the best work environment possible, and we appreciate your feedback. We would like to have this matter looked into further and ask that you contact us at your convenience with more details at journeyssocial@journeys.com.
1.0
Jun 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Healthcare Benefits were very good

Cons

Every aspect of this job. No matter how hard you work, the hours, the pay, and the upper management will grind you down until you have nothing left. Slave labor is a nice way of describing what I experienced here. You can get promoted but up to a certain point. After months of promises, I was passed up for a promotion. That, plus the unnecessary drama I faced is what led me to ultimately walk away and I was so much better for it. I will never work in retail again because of this job. There is zero reason why a job at a kids clothing store should have that bad a work/ life balance. I most likely worked harder than most essential healthcare workers did during covid. Never again.

4.0
Jul 30, 2022
Recommend
CEO approval
Business Outlook

Pros

fast paced, fun, energetic environment

Cons

Scheduling was not flexible. over worked for not enough pay

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Journeys Response
3y
We greatly value your feedback! Thank you so much for taking time out of your day to leave a review!
Viewing 52 - 54 of 3,569 Reviews

Glassdoor has 3,622 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.